Summary:
This role is for a team that is building Thomson Reuters' AI Assistant for CPA Firms. We're redefining how an entire industry works. As the market-leading AI assistant for CPA firms, we're transforming workflows, automating complex tax processes, and empowering accountants to focus on high-value strategic work. Born from a successful startup acquisition, we operate with the agility of a nimble team while leveraging Thomson Reuters' unparalleled content, integrations, and distribution reach.
About the Role
You'll own the core product experience that thousands of tax professionals rely on daily. This isn't about incremental improvements; you'll drive fundamental innovation in how AI assistants work within tax workflows, from reimagining core interaction paradigms to crafting specific features that delight users. You'll work directly with our engineering teams in a culture that values autonomy, rapid iteration, and bold product decisions.
What You'll Do:
Shape the product vision for core AI assistant capabilities and user experiences
Drive feature development from conception through launch, working closely with autonomous engineering teams
Own user research and insights to deeply understand CPA firm workflows, pain points, and opportunities
Define and optimize key user journeys and interaction patterns
Collaborate with AI/ML teams to translate complex capabilities into intuitive user experiences
Manage stakeholder relationships across the organization while maintaining focus on user needs
Analyze product performance and iterate rapidly based on user feedback and data
About You
Domain Expertise:
Experience with tax software, tax preparation workflows, or accounting firm operations
Deep understanding of CPA firm dynamics, roles, and seasonal workflows
Familiarity with tax compliance processes and professional accounting standards
Product Skills:
5+ years of product management experience, preferably in B2B SaaS or professional tools
Strong UX intuition and experience designing complex workflow applications
Track record of shipping successful features in fast-paced environments
Experience working with AI/ML capabilities and translating them into user value
Working Style:
Autonomous operator who thrives with minimal oversight and maximum ownership
AI-native in your daily workflow—you already use AI tools to enhance your productivity
Intellectually curious with a bias toward experimentation and learning
Excellent communicator who can influence without authority and build consensus
Adaptable to changing priorities and comfortable with ambiguity
#LI-SS
What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com.
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Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compl...
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