Product Manager - Consumer Engagement

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
We are looking for a Product Development Manager of Consumer Engagement Product to join our team at CVS Health. This person will be deeply involved with supporting our ongoing consumer engagement product teams with a focus on enriched messaging. This role is suited for someone with a strong interest in becoming a product and has runway to become a product owner as the organization expands.

This role is a hybrid (onsite 2-3 days/week) in our New York City SoHo office.

Position Responsibilities:

• Collaborate closely with product managers in the consumer engagement portfolio to efficiently manage key activities, milestones, and deliverables, and product roadmap

• Identify, monitor, and enhance success metrics (i.e., OKRs) across the consumer engagement portfolio, including engagement and opt-out rates

• Manage special projects within the portfolio, such as automating approval processes and developing innovative ways of working

• Influence and coordinate multiple stakeholders to identify roadblocks and understand opportunities to mitigate delays

Required Skills:

• Critical reasoning – your primary responsibilities require you to operate at the intersection of project and product management. The team will lean on you to effectively get us to connect the dots between multiple ongoing priorities.

• Proactivity – there is no set “playbook” for this job. An ideal profile for this is someone who takes the initiative to address priorities within the organization and likes the autonomy to act on those priorities.

• Detail orientation  - we are a complex and data-backed organization. The details matter to us and our stakeholders

• Effective communication – the role requires succinct written and verbal communication across the organization

Required Qualifications

• 3+ years as a technical Product Manager at an early/late stage start-up or technical organization

• 2+ years experience working across cross-functional teams to deliver projects and/or products

• 2+ years experience with product management tools such as Jira

• 1+ year experience experience in communicating (oral & written) technical concepts and implications to business stakeholders and customers as well as business concepts and requirement to Data Science, Engineering, and other technical teams  

Education

• Bachelor's degree in Quantitative field (e.g., Statistics, Economics), Computer Science, Engineering, Data Science, Analytics, Mathematics, Physics, Applied Sciences, or a related field required
• Master's degree preferred

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$72,360.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/29/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.