Patient Service Coordinator, Pediatric Surgery, Full-Time, Rotating Shift

Job Description

Join UChicago Medicine, as a Patient Service Coordinator in the Comer 6 Department.

As a Patient Service Coordinator, you will function as a staff member who, under the direction of the Patient Care Manager, provides support to the patient/significant others, physician, care and multidisciplinary teams, and additional care center staff to facilitate patient care within the patient care units. 

At the University of Chicago Medicine, the dedicated Patient Service Coordinators share in our vision and commitment to excellent customer service and patient care. In patient support, we have a strong sense of service orientation in responding to the needs of internal and external customers. We work both independently and in a team environment to identify the best approach to problems and questions. We strive for a positive patient and customer experience, every time. 

Essential Job Functions:

• Maintains a clean, orderly work environment that is conducive to the provision and coordination of patient centered care
• Processes official paperwork related to births, such as birth and death certificates, paternity acknowledgement or denial forms, public aid, social security and other forms associated with State vital records requirements.
• Communicates and manages information in a sensitive and efficient manner. 
• Scans documents into medical records

Required Qualifications:

• High School diploma or equivalent required
• At least one year of general office experience, preferably in a medical/clinical setting
• Good written and verbal communication, organizational and customer service skills
• Ability to multitask effectively, uses discretion and good judgment, and maintains patient confidentiality
• Must be able to independently and professionally interact with customers, internal and external to the Hospitals
• Proficiency in MS Office Suite, ability to learn and utilize applicable software

Preferred Qualifications:

• Associate Business courses preferred
• Medical terminology preferred

Position Details:

• Job Type/FTE: Full Time (0.90 FTE)
• Shift: Rotating w/ every other weekend requirement 
• Work Location: Onsite 
• Unit: Comer 6
• CBA Code: 743 Union

Why Join Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities.

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

Must comply with UChicago Medicine’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.