Medical Office Virtual Assistant (Phone & Scheduling Support)
- Experience with EMR (Electronic Medical Records) software – patient scheduling and record management.
- Medical office background – comfortable with direct patient communication via phone.
- Call handling skills – answering phone calls, voicemails, and patient inquiries.
- Proficiency with integrated fax systems for sending and receiving medical records.
- Strong English communication – both verbal and written, for patient interactions and office coordination.
- Organized and detail-oriented – capable of managing multiple patient appointments and medical documentation.
- Tech-savvy and quick learner – able to adapt to all-in-one office software systems.
- Manage inbound and outbound calls for Achieve Brain & Spine office.
- Schedule patient appointments through EMR software.
- Coordinate medical records using built-in faxing systems.
- Serve as a personal assistant to the medical office, ensuring smooth day-to-day operations.
- Maintain accurate documentation of patient communications and appointments.
- Support the team with any administrative or follow-up tasks.
- EMR (Electronic Medical Records) software (specific system training provided if needed).
- Built-in faxing/integrated communication tools.
- General office software (email, phone systems, etc.).
- Pacific Time (PT) – 40 hours per week.
Average salary estimate
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