Audit Director, Workforce Management and Process Excellence (US)

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

The Audit Director, Workforce Management and Process Excellence is responsible for assisting with Internal Audit strategy development and delivery, leveraging the transformation and change program required to ensure TD's Audit function is set up for success and ensure execution and delivery against all program workstreams. The role also includes the People Strategy component and workforce management initiatives to ensure we have adequate human resources to support the Global Audit Strategy.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Provides input into the development and coordinates execution of the Global Audit Strategy
• Establishes and implements workforce management capabilities across Audit
• Assists with the establishment, coordination and implementation of a Global Change Management strategy
• Coordinates with the AVP, Transformation Office to deliver on strategic priorities, including ongoing monitoring, reporting and escalation of key deliverables
• Manages and tracks all stages of delivery of commitments, from initiation, execution through to completion and internal / external validation
• Provides timely and effective communication and reporting on the program status, analysis and findings to internal and external stakeholders, including to SET and the Board
• Has the ability to influence partners toward solutions while ensuring appropriate transparency, reporting and escalation
• Understand, align and manage cross-functional interdependencies (including with other Audit Strong, Enterprise RTS and Audit/Enterprise benchmarking initiatives)
• Provides support in alleviating roadblocks throughout all stages of delivery
• Assists in formulating recommendations regarding delivery approach after consultation with key stakeholder groups on estimated effort, resource availability, cross-program dependencies and other implementation constraints
• Escalates issues and risks to effectively drive delivery
• Builds positive, diverse and open work environment by continually improving the efficiency, sharing deep knowledge and skills, and encouraging the team to deliver results
• Attracts, develops and retains talent through defined processes, strong relationships and direct oversight
• Communicates a clear & compelling vision; engender followership

Education & Experience:

• Undergraduate degree required; Post Graduate degree preferred
• 15+ years related experience
• Previous experience developing and executing on strategies and delivering superior results in both the short and long term
• Previous experience delivering best-in-class change programs in a large complex global organization (Financial Services experience is beneficial)
• Proven ability in leveraging deep subject matter expertise to align teams to a central vision, while also listening and engaging others to provide input in the shaping of that vision
• Strong people management skills with demonstrated experience in leading high performing teams, proven ability to manage and motivate a diverse group of professionals, the ability to effectively work in teams across the bank with multiple stakeholders, and to influence and align others
• Strong collaborator who engages colleagues, business partners, external stakeholders, and employees
• Strong presentation and facilitation skills and strong interpersonal and leadership skills to facilitate working with senior management at all levels
• Skillful communication (written and verbal), negotiation, and partnership skills to balance stakeholder input but remains objective to reach the right outcome - ability to stay resilient under pressure
• Demonstrated relationship building skills; able to make things happen through the use of positive influence
• Expertise in working effectively in teams – requires a track record of working cross-organizationally and with multiple stakeholders at varying levels

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.