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Job details

Business Systems Engineer

Synthesia is an AI video communications platform making high-quality video creation accessible at scale for enterprises. The Business Systems Engineer will support and optimise revenue operations systems—primarily Salesforce and the wider revenue tech stack—to improve automation, data integrity, and operational efficiency as the company grows.

Skills

  • 1–3 years in Salesforce administration or business systems analysis within SaaS or high-growth companies
  • Hands-on experience with Salesforce Sales Cloud and CPQ
  • Practical knowledge of Salesforce Flows and other declarative automation tools
  • Familiarity with common revenue stack tools: HubSpot, Outreach/SalesLoft, Cognism, Gong, ZoomInfo
  • Basic SQL for data analysis and reporting
  • Strong troubleshooting and analytical problem-solving skills
  • Excellent cross-functional communication and collaboration

Responsibilities

  • Day-to-day administration of Salesforce including user management, security, profiles, and permissions
  • Maintain data integrity through audits, deduplication, and cleansing
  • Configure objects, fields, workflows, validation rules, reports, and Salesforce CPQ support
  • Support and troubleshoot integrations between Salesforce and other revenue tools (HubSpot, SalesLoft, Gong, etc.)
  • Support workflow consolidation and build automation using Flows and iPaaS tools (e.g., Workato)
  • Document processes, system configurations, and assist with change management and testing
  • Create training materials and deliver user training to drive adoption

Education

  • Bachelor’s degree in a related field preferred or equivalent practical experience
  • Salesforce Administrator certification is a plus

Benefits

  • Competitive salary and benefits package
  • Career growth opportunities at a fast-growing SaaS unicorn
  • Work on impactful projects that improve company-wide scalability and efficiency
  • Collaborative, forward-thinking team environment
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$90000 / YEARLY (est.)
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$60000K
$120000K

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $120,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 17, 2025
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