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Social Media & Community Engagement Lead

Steer provides an integrated SaaS suite for automotive repair shops, including CRM, messaging, appointment scheduling (via newly acquired AutoOps), reputation management, and marketing automation. The Social Media & Community Engagement Lead will grow and nurture online communities, create platform-specific content and video storytelling, moderate live events, and translate community insights into product and marketing improvements.

Skills

  • Proven experience managing and growing online communities (Facebook groups, YouTube, Instagram, TikTok)
  • Strong on-camera video storytelling and content creation skills
  • Proficiency with design and mobile video editing tools (Canva, InShot, CapCut)
  • Experience using social analytics and reporting to inform strategy
  • Excellent written and verbal communication skills
  • Ability to work independently in a fast-paced, remote environment
  • Familiarity with B2B SaaS marketing and customer needs

Responsibilities

  • Build, nurture, and moderate engaged communities across Facebook groups, Instagram, YouTube, and TikTok
  • Create platform-specific, value-driven content and on-camera video storytelling to spark discussion and drive engagement
  • Leverage user-generated content and customer success stories to highlight real-world wins
  • Organize and host live discussions, Q&As, and AMAs to foster connection and feedback
  • Act as the voice of the community and provide product/marketing feedback to internal teams
  • Collaborate with marketing, sales, and product to align messaging and support launches
  • Track community growth, engagement, and content performance; produce weekly/monthly reports with insights

Education

  • Bachelor's degree in Marketing, Communications, or related field preferred
  • Equivalent professional experience in social/community roles accepted

Benefits

  • 100% remote role
  • 100% employer-paid medical insurance
  • HSA/FSA options
  • Flexible PTO (15 days minimum)
  • Generous parental leave
  • 401(k) plan
  • Learning stipend and career development opportunities
  • Work-from-home equipment provided
  • Short/Long-term disability and life insurance
To read the complete job description, please click on the ‘Apply’ button
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CEO of Steer
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Babu Padmanabhan
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Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Founded in 1993 by Dr. Babu Padmanabhan, STEER ENGINEERING PVT. LTD, is committed to the design, creation and implementation of advanced materials platform technology that effectively transforms and functionalises materials in the field of pharmac...

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TEAM SIZE
SALARY RANGE
$80,000/yr - $110,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 30, 2025
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