Manager, Customer Success

Who We Are

Station A is a technology company reimagining how clean energy is bought and sold. Our distributed team is made up of climate-minded technologists, strategists, and operators committed to making climate action a no-brainer for everyone.

We combine proprietary software with industry expertise to guide commercial real estate owners and operators through their decarbonization journey, starting with evaluation of their portfolios and culminating in transactions through our clean energy marketplace.

About the Role

We’re looking for a Manager, Customer Success to accelerate clean energy adoption at Station A. This is a high-impact role for someone who thrives in a fast-paced, early-stage environment and brings deep commercial deal-making expertise together with hands-on solar project management experience. You’ll lead a small team, negotiate complex contracts, and ensure projects move seamlessly from RFP award to signed contract—unlocking scalable, financeable outcomes in the C&I renewable energy space.

What You'll Do

As the Manager, Customer Success, you will bridge the gap between RFP completion and signed contracts—removing bottlenecks, aligning expectations, and accelerating Station A’s revenue recognition. Specifically, you will:

• Lead High-Stakes Negotiations: Own the full contract lifecycle—including drafting, redlining, stakeholder alignment, and execution—for Power Purchase Agreements (PPAs), Community Solar Leases, Interconnection Agreements, and EPC/O&M contracts.
• Manage & Develop the Project Delivery Team: Provide structure, leadership, and direction to the delivery team, ensuring clear accountability, aligned priorities, and professional growth.
• Bridge Commercial & Technical Gaps: Use your dual background in commercial deal structuring and solar project execution to anticipate and resolve issues before they delay contracting (e.g., site control, interconnection studies, environmental diligence).
• Champion Customer Value: Leverage your understanding of project economics, tax equity, and real estate dynamics to deliver confidence to enterprise buyers and providers.
• Build for Scale: Establish playbooks, templates, and processes that shorten deal timelines, improve customer satisfaction, and create the foundation for a scalable, repeatable function.
• Explore New Revenue Streams: Support the piloting of a buyer-representation service that strengthens Station A’s enterprise value proposition.

We’re looking for someone who can own this function end-to-end, bringing both commercial acumen and project delivery leadership. Some requirements include:

• Commercial Experience: 6–10+ years in commercial negotiations, deal structuring, or project development in renewable energy, infrastructure, or real estate.
• Solar Project Management: Proven track record managing C&I or distributed generation solar projects—site control, interconnection, permitting, structural reviews, and vendor/utility coordination.
• Team Leadership: Demonstrated ability to manage, mentor, and scale a high-performing team, building structure and accountability while enabling collaboration.
• Success leading negotiations for PPAs, leases, and interconnection agreements for commercial-scale projects.
• Strong knowledge of tax equity structures, third-party ownership models, and financial drivers (IRR, NPV, customer savings).
• Skilled at cross-functional collaboration with sales, legal, finance, and engineering.
• Highly organized, self-directed, and capable of thriving in an early-stage, high-growth environment.
• Bonus: Background in clean energy finance or legal work related to energy or real estate.

We’re committed to supporting a healthy, sustainable life in and outside of work. Some benefits include:

• Remote-friendly work environment (U.S.-based) with co-working space opportunities
• Flexible PTO
• 15 paid holidays annually
• Monthly remote work stipend - $600 per year
• Learning & development budget to support your professional growth - $500 per year
• Comprehensive medical, dental, and vision insurance 
• 401(k) plan
• Learn more about our benefits HERE!

Compensation

• We believe in pay transparency. The annual base salary for this role is $135k - $165k depending on your location. We also offer a performance-based annual bonus and meaningful equity.

• We are a fully remote organization and candidates based in CA, NV, OR, VA, MA, WA, NY are preferred.

Our Commitment

We believe diverse perspectives fuel better ideas and stronger outcomes. If you are excited about this role—even if you don’t meet 100% of the qualifications—we encourage you to apply.

Station A is an equal opportunity employer committed to building an inclusive, respectful workplace. Hiring decisions are based solely on qualifications, merit, and business needs.