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Food Operations Manager 2 - job 1 of 11

Role Overview

Sodexo is seeking a Food Operations Manager 2 (Patient Services) for MelrosoeWakefield Hospital located in Melrose, MA. In this role you will provide food service leadership to both supervisory staff and frontline hospital employees, supporting patient meal service.  You will work primarily Monday-Friday, however you mayoccassionally need to provide weekend and/or open/close coverage, depending upon operational needs. 

 

Melrose Wakefield Hosptial is a 150 bed commuinty hosptial offer all levels of acute care.  Patient meal delivery system is via our At Your Request (AYR) program and via the patient call center.  This role will also provide food service coverage for a small off site facility (approx. 30 patients).

 

Tufts Medicine brings together the best of academic and community medicine to deliver exceptional, connected and accessible care. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Care at Home and an integrated network of physicians, we treat the most complex conditions, keep our communities healthy and bring research breakthroughs to life. 

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being

 

What You'll Do

  • successfully coordinate all patient food services needs through supervisors and frontline staff
  • lead a team of hourly employees by delegating, assigning and prioritizing activities, and monitoring daily operations in the kitchen 
  • manage menu development
  • effectively schedule staff to meet business needs 
  • ensure HACCP, regulatory and standards compliance
  • have daily interaction with patients, their families and clinical team to ensure patient satisfaction

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • prior leadership experience in food services within healthcare, hotel, and/or restaurant environments
  • a work history demonstrating strong employee engagement leadership skills
  • culinary production experience and a strong background in safety and sanitation compliance
  • ability to drive employee success to enhance the value of the food and nutrition team I
  • prioritize tasks and exhibit flexibility to take on additional responsibilities as needed

 

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

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Average salary estimate

$55000 / YEARLY (est.)
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$45000K
$65000K

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Full-time, onsite
DATE POSTED
July 30, 2025
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