Job details

Special Projects Sr Manager, Supply Chain Operations - job 1 of 2

Description

Skylight is a technology startup based out of Los Angeles and San Francisco. Our mission is to make technology that brings families together. We make consumer products, like Skylight Frame and Skylight Calendar, that are loved by millions of people across the globe. Our founders are former venture capitalists and serial entrepreneurs, who have scaled this business to $180M+ in annual revenue while being completely bootstrapped. We think often about the thousands of smiles we are able to put on our customers' faces each day, and it fills our hearts with purpose. That's why we have been working hard to expand our team and invent, so that we can continue to bring the magic of Skylight to millions of loved ones throughout the world.

The Special Projects Sr Manager, Supply Chain Operations role will lead the day-to-day execution of high-impact Operations initiatives with a strong focus on scaling our internal capabilities. This role is ideal for someone passionate about optimizing operations and building infrastructure that supports rapid growth across global retail and D2C channels. You will be responsible for managing special cross-functional projects that improve order fulfillment, logistics, and inventory management. You will work closely with Finance, Product, CX, and Marketing teams to align operations strategy for developing scalable tools and addressing reporting needs, and uncover insights to streamline workflows across the organization. The ideal candidate has strong analytical and project management skills, thrives in autonomous environments, and is motivated by solving complex problems with a customer-first mindset.

Responsibilities:

Shape operational strategy: Partner with leadership to design and scale systems, workflows, and tooling that align with long-term company goals.
Build our data architecture and implement automated systems that transform operations from reactive to proactive
Lead mission-critical projects:
Develop clear roadmaps aligned with leadership vision and stakeholder needs
Coordinate cross-functional teams (Ops, CX, Finance, Marketing) to ensure seamless execution
Run focused stand-ups that maintain momentum and accountability
Elevate operational performance:
Identify and lead automation, tooling, and process initiatives that reduce manual work and unlock scale
Solve complex operational challenges with innovative solutions
Turn data into actionable insights that drive strategic decisions
Create documentation that ensures knowledge transfer and sustainable implementation
Validate new processes with methodical testing to guarantee flawless deployment

Requirements

8+ years experience in Operations, Supply Chain, and eCommerce fulfillment in growth environments
Proven track record of leading complex, high-impact Operations projects from conception to successful implementation
Hands-on experience with ERP systems (like NetSuite) and operational technology (like Alloy, SPS Commerce, and transportation management systems)
Strong strategic systems thinking: able to identify upstream inefficiencies and also execute on detailed solutions
Strong analytical skills for data-driven decision making
Exceptional attention to detail and organizational abilities
Clear communication skills that bridge departmental boundaries
Comfort with ambiguity and a solutions-focused approach
Experience creating effective SOPs and operational frameworks

Bonus Points for:

Experience with e-commerce fulfillment operations and refurbishment
Knowledge of emerging operations technologies
Track record in change management
Background in sustainability initiatives

Benefits

Our competitive compensation package includes:

Competitive Salary + Equity Package
401K matching
Wellness, learning, and home-office budgets
Health, Dental & Vision Medical Plans
Tremendous autonomy to set the direction of your work
Unlimited PTO
Company holidays on the first Friday of every month (Except November & December)

Equal opportunity employer

Skylight is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. If you’re the best person for the job, we want you on board!

We hire across the U.S., but for legal reasons, we have to list NY and CO separately.

For Colorado-based candidates, the range being offered for this role is $90-120k based on experience and for California-based candidates, the range being offered for this role is $90-120k based on experience. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of this law.