Hospitality Manager
Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity.
If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.
No Healthcare Experience? We’ll Teach You.
We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you’re our kind of person. We’ll teach you the healthcare stuff — you just bring the hustle, heart and experience managing outcomes.
The Role: Practice Manager | Orlando, FL
You’ll be the catalyst of the clinic. Leading the team. Keeping the flow smooth. Making sure every patient feels like they walked into a 5-star wellness retreat — not a cold, clinical waiting room.
What You’ll Be Doing:
- Owning the daily flow — resolving problems and keeping it all running smoothly
- Coaching your team to deliver concierge-level care
- Educating and helping our patients understand what we can offer for their wellness
- Managing metrics and hitting goals without losing personal touch
- Making smart decisions to cut waste and boost efficiency
- Listening to feedback and constantly leveling up the experience
- Making the clinic feel calm, professional, and put-together for our patients
Who We Are:
Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
What You Need:
- 3+ years of experience leading a team or running operations – including managing to KPIs and having candid performance discussions
- Relationship-focused sales experience is a huge plus
- Ability to take ownership of the team, the clinic, and patient outcomes
- Clear and confident communication, with people and about numbers
- Ability to thrive in a fast-paced environment and address challenges with empathy and efficiency
- Out-of-the-box problem-solving skills – our patient experience is top priority!
Why You’ll Love Working at Serenity:
- Fulfillment – make a real difference for others as you help our patients ‘take back their lives’
- Huge growth/promotion potential as we continue to expand
- Competitive pay
- Luxe-level benefits: We cover 90% of medical, dental & vision
- 401(k) – because your future deserves self-care too
- 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Average salary estimate
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