Receptionist
Company Description
Bankruptcy Affiliates Law Firm in Chattanooga,Tn is currently seeking an experienced Front Desk Receptionist
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. Maintain a high level of professionalism when dealing with new and existing clients on the phone and in the office lobby.
Job Description
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. Maintain a high level of professionalism when dealing with new and existing clients on the phone and in the office lobby.
Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
Operate communication systems, such as telephone, switchboard, or public address.
Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
Relay or route written or verbal messages.
Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.
Process incoming, return or outgoing mail, packages, or deliveries.
Perform administrative support tasks as needed
Greet visitors, log them in and out of the facility, and contact employee escorts.
Answer simple questions about clients' businesses, using reference files.
Stamp messages with time and date and file them appropriately.
Perform various cash handling tasks, such as collecting payments and recording receipts for services.
Responsible for timely distribution of initial intake documents to new clients, and the retrieval and data entry of said new clients..
File and maintain comeback files
Transmit information or documents to customers using computer, mail or facsimile machine.
Provide information about establishment, such as location or offices, parking, employees within the organization, or services provided.
Process and prepare memos, correspondence, or other documents.
Keep a current record of staff members’ whereabouts and availability.
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area
Maintain New Client files for caseworkers
Keep conference room, copier, and refrigerator stocked daily
Log telephone system on at the beginning of the day, and off at the end of the day.
Qualifications
- 2+ years of verifiable experience as a switchboard operator or front desk Customer Relations.
- Must have multi-line (5+) experience..
- High level of proficiency in MS Office, specifically Excel; and Customer Service.
Ability to consistently deliver highest quality work under pressure and very short deadlines. - High level of personal integrity and ethics; positive outlook; maturity and good judgment; ability to maintain confidentiality and handle sensitive information.
- Must possess a high level of detail orientation and accuracy.
- Must be reliable.
Additional Information
This is a Full-time position.
*PAY COMMENSURATE WITH EXPERIENCE
COVID-19 considerations:
We strictly follow all guidelines and CDC recommendations.
WE ARE A SMOKE FREE CAMPUS
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