Lobby Ambassador (Part Time Weekends) Century Plaza North Tower

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. 

Action is seeking a part-time Lobby Ambassador to join our team at our luxury high-rise association, Century Plaza North Tower, located in Century City. 

Compensation: up to $23.00 per hour, depending upon experience.

Schedule: (Part Time) Saturdays & Sundays, 10:00 am -6:30 pm

What You’ll Do:

Under the direction of the assigned supervisor, the Lobby Ambassador is the first point of contact for people arriving at the Association, whether by vehicle, in person, or by phone.  As such, the Lobby Ambassador must always display a professional appearance and speak in a polite manner and clear tone, including answering telephones or addressing people who have approached the Front Desk or entered the motor court. The Lobby Ambassador is expected to possess a working knowledge of the Association’s rules, policies, and procedures, as well as familiarity with the property’s amenities and surroundings in order to assist residents and their guests.

Who You Are (Skills & Experience):

Must be at least 18 years old and able to pass a pre-employment background check and drug screening.

At least 2 years of customer service experience is required, preferably in hospitality, luxury retail, or fine dining.

High school diploma/GED or equivalent required.

Hospitality Management or Lodging/Hotel Hospitality experience is highly desired.

A polished and professional appearance and demeanor.

An upbeat and positive team player with a proactive customer service approach.

Strong judgment and problem-solving skills.

Ability to multitask and stay organized in a fast-paced environment.

Why You’ll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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