Inbound - Customer Service Rep - Car Dealership
We’re looking for a full-time Service Call Center Representative to support a high-volume car dealership by making outbound calls, sending texts, and following up with customers about their vehicle service needs. This is a remote position that follows a US Eastern Time schedule.
This role is fast-paced, repetitive, and requires high-volume outbound calling (175+ calls per day)—so be ready to stay focused, follow scripts, and grind through a structured call list daily. If you’re looking for excitement, this isn’t it—but if you’re hardworking, reliable, and comfortable with a repetitive, structured workflow, this job could be a great fit.
Key Responsibilities:
- Make 175+ outbound calls per day to customers regarding upcoming or overdue vehicle service.
- Leave voicemails and send follow-up texts and emails to ensure customer engagement.
- Use dealership software to schedule service appointments when customers respond.
- Follow structured daily call campaigns, including service reminders, state inspections, and promotional offers.
- Accurately track and log all customer interactions in internal systems.
- Maintain professional and clear communication throughout all interactions.
What You Need to Succeed:
- Fluent, clear English with a neutral or US-friendly accent. (Your English must be perfect.)
- Previous call center experience is highly preferred.
- Comfortable making repetitive, high-volume outbound calls.
- Tech-savvy and able to quickly learn new software.
- Ability to follow scripts and handle basic customer questions after training.
- Reliable internet connection, headset, and a quiet work environment.
- Availability to work full-time, Monday–Friday, US Eastern Time hours.
Nice to Have (But Not Required):
- Experience working with a car dealership or vehicle service-related role.(High chance in landing this role)
- Familiarity with CRM or power dialer tools like Aircall, Podio, GoTo, etc.
This job requires discipline, consistency, and focus
Why Join Us?
- Fully remote role with flexible working hours.
- Competitive compensation and room for professional growth.
How to Apply
- Record a 1–2 minute Loom video introducing yourself and explaining your relevant experience
- Attach your resume and portfolio (if applicable).
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Guardant Health is hiring a remote Tissue Procurement Specialist (West Coast hours) to coordinate pathology tissue sample retrieval, resolve order issues, and maintain partner lab relationships.
Astound Video Duplication and Transfer is hiring a reliable Media Transfer Technician and Customer Service Specialist to process analog-to-digital transfers and provide front-line customer support at our Roseville, MN location.
Lead Skyways' customer success organization in Austin to scale onboarding, retention, and expansion for commercial and government customers using our autonomous UAV platforms.
TrueDialog is hiring an in-office Customer Support Specialist in Austin, TX or Southfield, MI to provide expert frontline support, onboarding, and troubleshooting for its enterprise SMS platform.
Mercedes Benz of Laguna Niguel is hiring a professional Receptionist to deliver exceptional front-desk customer service and support daily dealership operations.
Volkswagen of Downtown Chicago is hiring an Automotive Service Advisor to manage customer service visits, provide clear estimates, and coordinate repairs while delivering exceptional customer experiences.
Medtronic is hiring a field-based Clinical Consultant II in Brooklyn to provide clinical and technical support, customer training, and service for navigation, imaging and robotic surgical systems.
Provide a professional front-desk concierge presence as the part-time Lobby Ambassador at Century Plaza North Tower, serving weekend residents and guests with exceptional hospitality.
Lab Connect Biz is hiring a detail-oriented Customer Support Assistant to manage client inquiries, resolve issues, and support service improvement efforts.
Responsible for front-desk reception and EPIC-based scheduling/registration to support Rehabilitation Services during afternoon/evening part-time shifts at Northwestern Medicine.
Provide attentive, accurate front-desk patient services for the Flu Clinic at Sutter Health, managing check-ins, scheduling, billing, and EHR updates on a limited-term basis.
Serve as the hospital’s 24/7 central communications operator, answering and routing calls, monitoring alarms, and coordinating clinical responses to ensure patient safety and excellent customer service.
Docebo is hiring a Technical Support Analyst to troubleshoot customer issues and deliver exceptional SaaS support across phone, chat, and ticketing channels.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
