Marketing & Operations Specialist

Position Overview

This US-based role is for someone who can keep pace in a fast-moving environment where priorities shift, decisions happen quickly, and execution matters. You’ll support a portfolio of brands across marketing tasks, operational workflows, client coordination, events, content support, and general “make-things-happen” work on the ground in the US.

You’ll act as the in-market extension of the broader team, helping bridge the gap between strategy and execution. This is ideal for someone who enjoys variety, solves problems independently, and thrives in an agency-style environment.

Key Responsibilities

Marketing Execution

• Support campaign rollouts across multiple brands and channels (email, social, events, content uploads, landing pages).

• Coordinate assets with designers, writers, and vendors, with a strong eye for quality.

• Adapt and format content (email templates, document prep, Canva production).

• Manage CRM tasks in tools such as ActiveCampaign, HubSpot, or equivalent.

• Monitor campaign performance, report on results, and surface issues early.

Operational Support

• Own on-the-ground workflows for the US, including scheduling, follow-ups, event coordination, and logistics.

• Coordinate with US-based clients and stakeholders when local presence or time zone alignment is required.

• Maintain organised project documentation, files, and workflow updates.

• Assist with prioritization, client handovers, and internal SOPs.

• Set up and maintain tools, forms, calendars, and systems in Hubspot, Wordpress, or similar.

• Identify ways to automate and scale repeatable marketing processes.

Client & Partner Coordination

• Act as an additional contact point for meetings, webinars, and partner communication.

• Support relationship management through results presentations, recaps, and follow-ups.

• Liaise with vendors, referral partners, and event organisers.

Administrative & General Support

• Prepare documents, presentations, and reports.

• Track timelines and ensure deliverables stay on schedule.

• Assist with research, market insights, and competitive analysis.

• Flag risks or bottlenecks early and propose solutions.

Required Skills & Experience

• 5+ years of experience in marketing, preferably in an agency, PE, or start-up.

• Proven experience managing email marketing campaigns and digital marketing projects end-to-end

• Clear, concise communicator

• Confident using marketing, productivity, design, and AI tools.

• Understands workflows, automations, and basic technical setup.

• Experience activating events (in-person and online).

• Must be legally authorized to work in the United States

This Role Is Perfect For You If…

• You work well independently with minimal supervision.

• You are comfortable in a fast-paced, evolving environment.

• You are curious, optimistic, and resourceful.

• You have a problem-solving mindset and the ability to “figure it out.”

• You want to join something early and help it grow.

• You genuinely enjoy working with people.

Skills & Competencies

• Strategic thinker with strong execution ability.

• Exceptional attention to detail and strong organizational skills.

• Client-focused with excellent relationship management.

Work Environment

This position is based in the United States with flexible remote work options. Occasional travel may be required for client meetings or team gatherings.