FTZ Administrator/ Licensed Customs Broker (EM7119)

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

The FTZ(Foreign Trade Zone) Administrator/Licensed Customs Broker supports the Logistics Business Operations by ensuring that all assigned FTZ entry documents and related filings are processed accurately and in a timely manner in accordance with applicable regulatory compliance and company requirements.

To learn more about Samsung SDS America, Inc. please visit www.samsungsds.com/en/logistics/logistics.html

Responsibilities:

• Process e214 for FTZ entry, as well as any related filings (weekly entries, 7512s, etc.) accurately and in a timely manner

• Maintain and update customer/importers profiles, as well as ensuring accurate records are kept in all areas
• Determine and track duties/taxes payable; process payments on behalf of clients
• Ensure maximum customer service satisfaction through interaction with clients and other company business units; provide timely responses to customer inquiries and status requests
• Notify management of any customer complaints or entry discrepancies and provide suggestions to resolve issues
• Interact with Customs and other government agencies as needed
• Adhere to all CBP regulatory compliance and procedures/productivity standards
• Support other CHB team members with accounts and workload on day-to-day operations
• Assist with the creation of client SOPs
• Other duties as requested

Requirements/Qualifications:

• 5+ years of Logistics, Freight, International Transportation, FTZ and Customs related experience
• High School Diploma or GED required; Bachelor Degree preferred
• Active and valid Customs Broker’s License strongly preferred
• Strong analytical, problem solving and communication skills
• Ability to work in a fast paced environment and work well under pressure
• Ability to multi-task to ensure daily FTZ and brokerage operations are successfully completed

•  Ability to create and maintain professional relationships with customers

• Possess excellent written and verbal communications and analytical skills
• Possess strong cross-functional teamwork, collaboration and interpersonal skills
• Detail oriented
• Knowledge of US Customs and other Government Agency Requirements
• Working knowledge of Customs ABI programs (NetCHB; EZ-ABI; Cargowise) & ACE
• Proficient in Microsoft Office: especially Excel, Word, PowerPoint, Outlook
• Fluent in English (oral and written); Bilingual a plus (Spanish)

• Work Location: 1800 NW 133rd Ave, suite 3100. Miami, FL 33182 (Onsite)  

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America will support your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.