Home Care Virtual Assistant
Employment Type: Full-time
Schedule: Monday-Friday, 9:00 AM – 5:00 PM Eastern Timezone
Salary:850-950 USD
Location: Remote
About Us
We proudly serve those in need of care. We provide in-home care services for the elderly and disabled—wherever they call home.
Our goal is to encourage and empower our clients to remain active within the community while receiving the support they need.
Position Overview
We are seeking a detail-oriented Home Care Virtual Assistant to join our team. This role is essential to ensuring that the electronic visit verification (EVV) system, AuthentiCare, is accurately managed, that billing is submitted properly, and reimbursements are received on time.
The ideal candidate will be tech-savvy, comfortable working with digital tools, and quick to learn new software. While experience with AuthentiCare is not required, prior exposure to EMR systems or billing platforms will be considered a strong asset.
Key Responsibilities
- EVV Management:
- Monitor and manage visit data through AuthentiCare to ensure compliance with requirements.
- Review and resolve visit discrepancies, ensuring services are accurately documented.
- Billing & Reimbursement:
- Confirm billing submissions are completed on time.
- Track reimbursements and follow up to ensure timely payments.
- Payment & Claims Oversight:
- Confirm client payments and maintain accurate records.
- Support employment claims and coordinate with payroll/HR as needed.
- Administrative Support:
- Track attendance, documenting who is working and who is not.
- Assist with other administrative duties that support agency operations.
- Compliance & Reporting:
- Ensure compliance with EVV regulations and payer requirements.
- Prepare reports on billing, attendance, and compliance status for management.
Qualifications
- Strong technical skills; comfortable learning new software and systems quickly.
- Prior experience with EMR systems or billing tools is an asset.
- Excellent organizational skills and attention to detail.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Strong communication and problem-solving skills.
- Previous home care, healthcare, or administrative experience preferred but not required.
Why Join US?
- Be part of a mission-driven team that prioritizes the well-being of seniors and individuals with disabilities.
- Work in a supportive environment where your contributions directly impact client care and agency success.
Average salary estimate
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