Product Manager (Clinical Services)

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We are seeking an experienced Product Manager to lead the development and execution of innovative user-facing products. The ideal candidate will have a proven track record of taking products from concept to launch, driving product strategy, and improving key performance indicators that enhance user satisfaction and operational efficiency.

This role offers the opportunity to work in a dynamic, high-growth environment with multiple stakeholders and cross-functional teams.

As the Product Manager, you will be required to:

• Own the product lifecycle from concept through launch, including creating detailed product roadmaps and driving UX decisions.
• Manage and prioritize product backlogs in collaboration with engineering and design teams, using agile methodologies such as sprint planning, stand-ups, retrospectives, and demos.
• Lead communication efforts for product releases, ensuring clear messaging internally and externally.
• Collaborate with multiple stakeholders across teams and departments to align priorities, build trust, and deliver strategic initiatives.
• Use data-driven approaches to inform product decisions, leveraging analytics tools like Mixpanel and Amplitude to monitor performance and identify improvement opportunities.
• Develop and communicate a clear product vision that is easily understood by diverse audiences, including senior leadership and cross-functional teams. 

• Minimum of 5 years’ experience as a Product Manager, preferably in a high-growth company.
• Experience working in a larger organization (around 100+ employees) with complex stakeholder management and established processes is a plus.
• Proven ability to manage multiple stakeholders effectively, ensuring roadmaps and priorities are well-communicated.
• Strong experience leading agile product and engineering teams.
• Hands-on experience conducting user research, usability testing, and gathering customer feedback to inform product decisions.
• Ability to perform market research and competitive analysis to identify opportunities and shape product direction.
• Proven track record collaborating closely with designers to create intuitive, user-friendly experiences.
• Familiarity with user-facing products; experience in healthcare is advantageous but not required.
• Demonstrated success in improving product KPIs related to user satisfaction and operational outcomes.
• Excellent analytical skills and attention to detail.
• Strong interpersonal skills with the ability to build trust and align multiple teams.
• Data-driven mindset with proficiency in tools like Mixpanel and Amplitude.
• Exceptional verbal and written communication skills, capable of simplifying complex product visions for broad audiences.

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• Remote-First Environment
  Work from anywhere while staying connected to a vibrant, collaborative team.
• Competitive Salary and Benefits
  We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance
  Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave
  Take the time you need when you need it—no limits, no questions.
• Meaningful Impact
  Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture
  Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities
  Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance
  We provide an allowance to support your ongoing professional growth and skill enhancement.

This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.