Office & Hospitality Coordinator

The Office & Hospitality Coordinator serves as the face of the brand for the office, facilitator of all office-related matters, and point person for On Premise hospitality requests for the region. In addition to greeting visitors, handling incoming inquiries, and performing general administrative duties to the office as a whole, this position manages key internal communications, in-office events, and hospitality. This position will dotted-line into the local Regional On Premise Manager, with support from the Director, Musketeers, on all On Premise hospitality related duties. In this capacity, they will act as the bridge between all internal hospitality requests and the regional On Premise team, ensuring fulfillment of all requests and leveraging investments in the market to drive On Premise commercial impact.

MANAGE OFFICE OPERATIONS

Act as first responder to general inquiries

Warmly greet and direct guests, visitors, clients, and solicitors in the proper direction

Receive, sort and distribute mail, packages, and courier and food deliveries

Assist employees with outgoing mail & shipping needs

Answer questions regarding general office operations from employees

Complete various building operations projects as assigned

Troubleshoot A/V, IT, printer/copier problems, and arrange repairs of office equipment

Maintain knowledge of how all systems function

Set up printer and IT service calls when necessary, refilling/replacing toner and paper on a frequent basis

Ensure office entry/foyer area and all shared space is a premium representation of the Red Bull brand & experience

Responsible for streaming relevant Red Bull content in office via TVs

Support other regional offices virtually as needed

MANAGE DAILY OFFICE ACTIVITIES

Manage and maintain office supply inventory including managing product inventory and maintaining spreadsheets

Order and restock pantry coffee/snacks/supplies and Red Bull coolers first thing each morning and as needed throughout the day

Manage all outside vendors who do business or have work contracts for the assigned office(s) (i.e. cleaning and repair services, alarm systems, coffee vendors, etc.)

Assist with new office employee onboarding including key fob, alarm and access codes, parking, locker assignment, guidelines, ways of working, etc.

Order and stock supplies on a bi-weekly basis, including office supplies, printer/fax/copier toner, mailing supplies, kitchen supplies, stationery, snacks and fruit, coffee refill, water refill, and Red Bull product when necessary

Manage conference rooms, providing technical support and acting as a liaison to meeting hosts helping to adjust/accommodate meetings as needed

Meeting contact and on-site support for internal guests

Manage general vehicle fleet issues at the office, including car pick up/transfer from office

Act as the point of contact for property management for building repairs, heating/AC issues, trash/recycling, parking lot, etc.

Serve as first point of contact to HQ IT team for all office IT related matters

Facilities

ON PREMISE HOSPITALITY

Work with EAs, DLs, and other internal stakeholders to proactively plan upcoming visits from internal and global requests

Work with partner hotels on competitive room rates while facilitating group bookings

Work with partner accounts to leverage group dinners and events for new distribution and incremental execution

Cross collaborate with Director, Musketeer; ROPMs; and Field Sales Team to expand and leverage all hospitality spends and bookings to gain new distribution and execution

Manage agenda, attendance, special request & budgets for key events

Coordinate and monitor on site implementation to ensure premium hospitality experience for all guests

Identify & source best hosting opportunities for various moments and guests

Build relationships with partner hotels and accounts and enable Red Bull availability & execution

As directed by local On Premise leadership, build relationships with key stakeholders at all accounts: GMs, VIP hosts, bar staff, booking agents, etc.

GENERAL HOUSEKEEPING

Maintain any reception and office common areas, restrooms, printing stations, storage rooms, kitchen, bar, and conference rooms

Coordinate cleanup for events and meetings with relevant admins and meeting hosts

Address janitorial concerns with cleaning company

Office first responder and primary contact for alarm company

Maintain employee alarm code list & employee office access

Handle office vendor payments and citations

Communicate with Finance regarding city regulations (i.e. business licenses, etc.)

Handle requests for furniture repair and/or replacement, helping to orchestrate moves if needed

Maintain an organized open office, workstations & troubleshoot/resolve technical issues

Maintain and update Office Coordinator guidelines

Bachelor’s degree a plus

2-3+ years of experience in office management, event planning, and/or administration

Experience performing administrative and clerical tasks

Understanding of the On Premise landscape

Ability to work independently and in a proactive manner

Highly organized and able to multi-task in a fast-paced environment

Knowledge of office management, procedures, A/V equipment, and basic technology

General experience managing budgets and creating budget trackers

Microsoft Word, Excel, PowerPoint, and Outlook experience

Exemplary communication skills (written and verbal)

Ability to manage multiple projects simultaneously

Ability to work with multiple leaders and personality types

Ability to brainstorm, coordinate, and execute social engagements and events

Fluent in English, additional language skills a plus

0-5% travel

This position is open to U.S. citizens, U.S. permanent residents, or individuals who are currently authorized to work in the United States on a valid visa.

The base salary range for this position is $42,400 - $63,600 + cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.

Our current Benefits include:
Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.