Manager, Product Management

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

The Opportunity

Reporting to the Director, Product Management, the Manager of Product Management of our global Technology organization will focus on building Digital Products for QVC Group's business and driving innovation in the Digital Marketing space. You will manage the entire Digital Portfolio for QVC, focused on optimization of performance and retention marketing to provide the best customer experiences. Driving the vision for our products based on market research, customer and partner needs, our goals and strategy, and market trends. This is a hybrid role in West Chester, PA.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

• You will oversee the build and execution of the Product Strategy for our customer acquisition and retention for QVC Group's Digital business, including the identification of new opportunities to delight and engage consumers, improve our traffic to ensure we improve conversion and a positive customer experience that makes her want to return.

Your Impact

• Define the vision for the Product, aligning it with our goals, customer needs and market trends
• Lead a team of Associate to Senior level Product Managers and build the strength of the product team through ongoing development
• Make strategic decisions on solutions and external partners to meet our requirements and ensure technical integrity
• Present the product vision to the team and share product strategy to achieve the vision
• Guide product discovery based on product vision, connecting different sources, research results, and goals
• Define product goals in collaboration with the partner group and use them to coordinate the product
• Work with partners to create support, educate, and prioritize new features and capabilities
• Develop a global network of partners and subject matter experts
• Build an outstanding product team by defining goals for team members, managing performance, and developing talent
• Have broad knowledge of technologies, platforms, processes, and architecture related to the product area
• Understand the structure and processes of the organization globally and how it relates to the product area/domain
• Establish relationships with important partners and contribute to areas outside of your own
• Influence an understanding of the Product Owner function within Agile Development and guide/coach teams on Product Management
• Ability to travel on a limited basis.

What You Bring

• Bachelor's degree in Engineering, Digital or a combination of education and experience
• 5+ years' experience and experience guiding product strategy, and leading product teams
• Experience drawing relevant insights from ambiguous data
• Experienced in Design Thinking and evidence-based decision-making
• Understanding of Agile Development methodologies and the Product Owner function
• Knowledge of the retail industry and latest technologies

Remote work is not permitted in NYC at this time.

#LI-Hybrid #LI-LC4

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. 

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