Fast Facts

Prometric is looking for a Head of Vendor Management to strategize and manage third-party products globally, ensuring integration and compliance with business needs.

Responsibilities: Key responsibilities include defining product strategy, leading vendor management processes, collaborating with teams on requirements, and owning the product lifecycle of third-party solutions.

Skills: Required skills include product management experience, strong negotiation abilities, understanding of software integration, and excellent communication and collaboration skills.

Qualifications: Preferred qualifications include 7+ years of experience in relevant fields, success in contract negotiations, and knowledge of SaaS and EdTech ecosystems.

Location: Remote (Global) with headquarters in Baltimore, MD

Compensation: Not provided by employer. Typical compensation ranges for this position are between $150,000 - $200,000.

Job Title: Head Of Vendor Management

Location: Remote (Global) | Headquarters: Baltimore, MD

Reports to: Chief Product & Technology Officer

Employment Type: Full-Time

Role Summary:

Prometric is seeking a dynamic Head of Vendor Management to lead the integration and lifecycle management of third-party products within our global assessment and learning portfolio. This individual will be responsible for evaluating, onboarding, and managing third-party technologies and content providers that enhance our solutions for clients and candidates.

This role requires a strong balance of product strategy, commercial acumen, contract negotiation, and vendor relationship management.

Key Responsibilities:

Product & Vendor Strategy

• Define and execute the third-party product strategy aligned with Prometric’s global roadmap.

• Identify opportunities to partner with or license external products to enhance our offerings.

• Own the go/no-go process for new third-party products.

Vendor Management & Negotiation

• Lead end-to-end vendor management: RFI/RFP processes, evaluation, onboarding, and performance reviews.

• Negotiate commercial terms, licensing, pricing, exclusivity, and SLAs with Legal and Finance support.

• Manage ongoing relationships and hold vendors accountable to performance metrics and milestones.

Requirements & Specification Development

• Collaborate with product, technology, sales, and legal teams to translate business needs into product and technical requirements.

• Define functional specifications and ensure third-party solutions meet data, security, and interoperability standards.

Delivery & Integration

• Partner with Engineering, Product Owners, and Implementation teams to integrate third-party solutions into Prometric’s platforms.

• Own the product lifecycle—from onboarding to deprecation—of all externally sourced solutions.

Commercial & Financial Ownership

• Work closely with Finance and Commercial teams to define product pricing, usage models, and ROI targets.

• Monitor product performance, usage, cost, and margins for all third-party relationships.

Key Deliverables:

• Signed commercial contracts and licensing agreements.

• Product requirement documents and integration specifications.

• Vendor performance dashboards and QBR materials.

• Product roadmap and value proposition decks for internal and external stakeholders.

• Pricing models and cost analysis reports.

• Integration timelines and go-live readiness plans.

Qualifications:

• 7+ years of experience in Product Management, Strategic Partnerships, or Vendor Management.

• Proven success in negotiating contracts and managing third-party technology products.

• Strong knowledge of software integration, licensing models, and SaaS/EdTech ecosystems.

• Experience working in complex, matrixed, global organizations.

• Exceptional communication, cross-functional collaboration, and stakeholder management skills.

• Experience in Education, Assessment, or Learning Technology industries preferred.

Skills & Competencies:

• Strategic thinking and commercial fluency.

• Contract structuring and pricing model development.

• Technical understanding of APIs, data security, and interoperability.

• Comfortable navigating ambiguity and fast-paced environments.

• High attention to detail, with a bias toward execution.