Fast Facts

WGU is seeking a Senior Product Manager to collaborate across teams in defining product vision, managing expectations, and ensuring product quality to enhance online education access.

Responsibilities: Key responsibilities include understanding user needs, defining product roadmaps, managing product releases, conducting user acceptance testing, and mentoring other product managers.

Skills: Required skills include expertise in product management, excellent storytelling, strong data analysis, communication skills, and adaptability to change.

Qualifications: Preferred qualifications include a Bachelor’s degree and 4+ years of experience in product management, particularly in Agile environments.

Location: Position is based in Salt Lake City, United States with no mention of remote work.

Compensation: $140200 - $217200 / Annually

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Technical 410Pay Range: $140,200.00 - $217,200.00

Job Description

Primary Responsibilities

• Works closely with cross functional team of stakeholders, end-users, engineers, UX designers and product leaders to understand the problems to solve, inform the product vision and define requirements
• Works towards creating shared outcomes with multiple teams to deliver impact for customers
• Defines product release strategies, ensuring the readiness of the various business partners
• Becomes the expert for their product, demonstrating mastery of the current platform with an understanding of gaps that inform their near-term product roadmap and contribute to long-term strategy
• Manages expectations by understanding when initiatives are at risk and proactively communicating with stakeholders
• Participates and presents in quarterly planning activities   
• Ensures product quality by testing software features to ensure they satisfy the acceptance criteria and work with stakeholders and end users to coordinate user acceptance testing activities
• Builds mentorship relationships and initiates guidance of newer Product Managers
• Leads research efforts to distill clarity from ambiguity and develops data collection strategies that identify the right outcomes for measuring success
• Performs other job-related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.

Qualifications

Knowledge, Skills, and Abilities

• Understands the landscape of problems and quickly zeros in on the best strategy to achieve business outcomes
• Excellent Storyteller
• Demonstrates expertise in a variety of product discovery techniques
• Looks beyond the obvious and doesn't stop at the first solution proposed
• Makes choices about priorities that clearly demonstrate an understanding of the business goals, market demand and user needs
• Ability to measure product health and use data to inform prioritization decisions, to ensure product quality and service levels, and meet defined goals and success metrics
• Inspires new ways of working and product practice techniques
• Can effectively cope with change and can shift gears comfortably

Education          

• Bachelor’s degree 

Experience

• 4+ years of demonstrated experience working as a product manager 
• Experience working in Agile environments  
• Excellent presentation, written and verbal communication skills 
• Strong passion for exploring and understanding customer needs 
• Natural leadership instincts, with a positive team building approach 

Experience in lieu of education

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.