Vital Records Certification Manager (Business Operations Manager 1) (In office)

Initial Posting Date:

08/12/2025

Application Deadline:

09/02/2025

Agency:

Oregon Health Authority

Salary Range:

$6,667 - $10,311

Position Type:

Employee

Position Title:

Vital Records Certification Manager (Business Operations Manager 1) (In office)

Job Description:

Opportunity Awaits, Apply Today!  - Vital Records Certification Manager (Business Operations Manager 1)

The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Vital Statistics is currently accepting applications for the position of Vital Records Certification Manager. This role involves providing oversight and leadership for the Certification Program.

As the Vital Records Certification Manager, you will plan, organize, and oversee the operations of the program responsible for issuing certified copies of vital records. The role involves developing, recommending, and implementing policies and procedures related to program operations, as well as managing process improvement and evaluation initiatives. Additionally, you will serve as the Center's fraud officer. This position ensures that citizens have access to essential vital records necessary for daily activities such as establishing identity, enrolling in school, securing employment, obtaining benefits, obtaining passports, and settling the affairs of deceased loved ones. Accurate vital records are fundamental to enabling individuals to pursue a healthy and productive life.

For a full review of the position description, please click here.

If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

What We Are Looking For

Minimum Qualifications: These qualifications must be visible in your application for consideration.

• Five years of lead work, supervision, or progressively related experience.
  OR

• Two years of related experience and a bachelor’s degree in a related field.

Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.

• Experience managing program operations in a high production environment with daily deadlines.

• Experience supervising and managing 15-20 staff to deliver outstanding customer support.

• Experience in interpreting and applying administrative rules and laws.

• Experience in organizational and project management.

• Experience developing and implementing process improvements.

• Experience in effectively communicating information to customers and staff with varying levels of skills and expertise.

• Experience in establishing and monitoring performance metrics.

• Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.

Application Guidance

How to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume (required), cover letter (required), and answer all supplemental questions.

• External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.

• Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.

After You Apply:

• Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.

• Remember to check your email (including your junk folder) and Workday inbox for updates on your application.

• We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

Reminders:

• Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!

• This announcement is for one (1), full-time, permanent, management service, Business Operations Manager 1 position based in Portland, Oregon.

• This position is 100% in office, working out of the Portland State Office Building, located at 800 NE Oregon Street, Portland, OR 97232, to meet business needs. Please check SECTION 4: WORKING CONDITIONS of the position description linked above to review more details regarding the working conditions.

• On-Site Parking Notice: Please be advised that there is no complimentary on-site parking available for employees at the Portland State Office Building. However, there are multiple paid parking options in the vicinity of the building.

• Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Recruiter, Aimee Buchholz at: aimee.d.buchholz2@oha.oregon.gov | 503-509-5511.

Benefits of Joining Our Team

We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:

• Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.

• Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.

• Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.

• Possible eligibility for the Public Service Loan Forgiveness Program.

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).

• Training opportunities that will help grow your career with the State of Oregon.

Additional Details

• Employment is contingent upon a criminal records check and a driving records check that meets OHA criteria at the time of hire and throughout employment.

• The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.

• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.

• Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to confirm that you are authorized to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class—including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation—and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.

OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.