Office Specialist 2, Part-time

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

This is a part-time position scheduled to work 20 hours per week.

Opportunity awaits!

Be the pillar of child welfare, provide essential clerical support and exceptional customer service, ensuring children and families receive the service they deserve. Join us today as a part-time, Office Specialist 2 and make a difference in your community.

Summary of Duties

As an Office Specialist 2, you will:

• Provide general clerical support to child welfare caseworkers and supervisors.

• Ensures the timely production of all payments in compliance with policy and procedural requirements.

• Ensure forms and letters are in accordance with ODHS policy and procedures.

• Process paperwork and payments that guarantee documentation of responsible services to clients and consumers.

• Perform administrative, general office and record processing activities to ensure timely and accurate support service.

• Actively seek to achieve the ODHS goals of integrity, stewardship, responsibility, respect and professionalism, service equity and innovation.

Minimum Qualifications

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR

• An associate degree in any field; OR

• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Experience using multiple computer screens to run multiple computer programs simultaneously.

• Experience using attention to detail to complete tasks accurately.

• Experience providing customer service that goes beyond customer expectations.

• Experience adapting with ease to evolving circumstances, deadlines and priorities.

• Experience building trusting relationships with internal and external partners and customers.  

Working Conditions

• Your work will take place in the Bend Child Welfare office.

• This is a part-time position; the work schedule will be determined upon hire and will equal 20 hours per week.

• You will interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.

Attention all candidates!

• Application materials are screened for minimum qualifications and essential attributes to determine if you advance in the selection process. Clearly describe how you meet these requirements in your application materials.

• Your application materials are used to determine your starting salary range. Please ensure that all education and experience you would like considered is included in your application materials. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.

• Artificial Intelligence (AI) Usage: The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference

• Veterans’ preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, part-time position and is represented by the Service Employees International Union (SEIU).  

• Part-time employees are paid hourly, the monthly salary will be prorated (the salary range listed in the job announcement applies to full-time positions).

• Part-time employees are eligible for benefits and holiday pay on a prorated basis, according to their work schedule.

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

Please contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), and application or Job-specific questions.

Please include the job requisition number: REQ-186483.

• Recruiter: Amanda Alvarado.

• Email: AMANDA.K.ALVARADO@odhs.oregon.gov

• Phone (call or text): 541-709-8695.