Human Services Supervisor 2 (Bilingual Spanish Preferred)

Initial Posting Date:

08/15/2025

Application Deadline:

09/01/2025

Agency:

Department of Human Services

Salary Range:

$5,763 - $8,920

Position Type:

Employee

Position Title:

Human Services Supervisor 2 (Bilingual Spanish Preferred)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

This position is Bilingual Spanish Preferred.  It is not required.  Please indicate on your application material if you have bilingual Spanish language skills.

*Please note: All required (or preferred) languages must have an available test.

Opportunity awaits! Are you a visionary leader who excels in fostering equity and inclusion? Would you like to be a part of a team that is shaping the wellbeing and serving Oregonians? If your answer is yes, we invite you to explore the Human Services Supervisor 2 position where your leadership skills may inspire and empower others.

Summary of Duties

As an employee working in the Self-Sufficiency Program (SSP), you will have an opportunity to provide resources and services to help people move out of poverty and toward whole well-being. Programs include food benefits, cash assistance, childcare assistance, medical, services for domestic violence survivors, resources for refugees and support for youth experiencing homelessness. 

As a Human Services Supervisor 2 in White City you will:

Provide leadership and perform administrative functions to carry out objectives and goals of the department, and to implement the department's vision using local community resources and department staff and programs. The position works in partnership with the community to develop and create services to meet the needs of families and individuals unique to the community. The Branch Operation Manager is responsible for the daily function of the branch office including management of Human Services Specialist 1, Engagement Specialist, and Family Coach.

The position manages and directs branch self-sufficiency team, local programs and community collaboration efforts by assigning work procedures consistent with the department's policies, recommending revisions to department policies and procedures, establishing work schedules, and monitoring work performed by office staff to meet agreed upon goals, objectives and targets.

In collaboration with management partners, both public and private, the position helps design, implement, evaluate and modify programs and services legislated by federal, state and local governments.

Minimum Qualifications

• Four Years of lead work, supervision, or progressively related experience; OR

• One year of related experience and a bachelor’s degree in a related field.

Essential Attributes

We are looking for candidates with:

• Equity and Inclusion: Experience promoting a culture of equitable treatment, belonging, and commitment to ODHS’ mission to actively foster an anti-racist workplace.

• Situational awareness: Experience using trauma-informed de-escalation tactics in response to time sensitive or tense situations to guide peaceful resolutions to disputes or perceived disputes.

• Collaborative communication: Experience communicating in writing and verbally with individuals or groups with diverse learning and/or communication styles, demonstrates facilitation skill set, active listening and respect for others’ contributions by incorporating input received into solutions and follow up actions.

• Time management: Experience taking in large amounts of information, managing multiple initiatives, and meeting deadlines consistently to achieve desired outcomes. 

• Pro-active visionary experience in driving change management within a fast- paced rural environment.

• Experience in coaching, engagement and relational casework. E

• Experience with strength-based approach to supporting employees and Oregonians requesting services.

Attention all candidates! A cover letter is ENCOURAGED to detail your experience and background covering the essential attributes.  A resume (optional) may be uploaded in the Resume/CV field in the online application. Your application materials must clearly display you meet the minimum qualifications. Please include detailed work and education history that includes the month/year start date and month/year end date for each role/job. Additional information and/or materials cannot be accepted after the application deadline. Your application materials will determine if you are selected to move forward in the hiring process and will be used to determine your starting salary range.

Working Conditions

Works in an integrated office environment where diverse programs, partners and staff create the work team. Daily phone and office contact with customers, including angry, upset, hostile or substance-affected individuals. High stress environment due to a high-volume workload with short timeframes. Irregular work hours with some evening and weekend work is expected (i.e. work a professional workweek). Required to be accessible for emergency contact 24/7, possibly carrying an electronic device for immediate access. Requires a valid driver's license or other acceptable method of transportation for routine travel. Most travel will be local, but may include travel across the state, often to Salem. May involve occasional overnight stay away from local area.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Requires a valid driver's license or other acceptable method of transportation for routine travel.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This position is management services and is not represented by a union. 

• This recruitment may be used to fill future vacancies in the same classification.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Amy Acree. If you contact the recruiter, please include the job requisition number.

• Email: Amy.Acree@odhs.oregon.gov