GTM Systems Engineer, Integrations

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Revenue Operations team is responsible for equipping and enabling the Go To Market (GTM) as they seek to help customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Customer Success, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

We’re seeking a GTM Systems Engineer with a strong focus on integrations to design, build, and maintain the connections, automations, and workflows that power our GTM operations. This is an execution-driven role for someone eager to work across multiple systems, improve data flows, and ensure our platforms work seamlessly together.

You will collaborate with Enterprise Systems Managers, fellow engineers, and cross-functional teams to deliver integration projects, automate key workflows, and enhance the stability and scalability of our GTM tech stack. You’ll contribute to a variety of initiatives, sometimes leading a project from start to finish, other times working as a critical contributor to larger systems engineering efforts.

This role is based in New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you'll:

• Design, build, and maintain integrations between GTM platforms, including Salesforce, data warehouses, Retool and other enterprise tools.

• Implement automation and data transformation workflows to improve efficiency and reduce manual work.

• Troubleshoot and resolve integration issues quickly, ensuring minimal disruption to GTM operations.

• Collaborate cross-functionally to gather requirements, refine solutions, and deliver high-quality technical outcomes.
  Ensure integrations follow best practices for security, scalability, and maintainability.

You might thrive in this role if you have:

• Proven ability to deliver technical projects in a fast-paced environment.

• Experience with API-based integrations, automation platforms, and enterprise system workflows.

• Strong troubleshooting skills and attention to detail in diagnosing and fixing integration issues

• Working knowledge of data governance and security practices.

• A willingness to learn new tools and adapt to changing business priorities.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.