Food & Beverage Leader-In-Development (Full Time)

Location

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.

Job Description

Omni Amelia Island is a Center of Excellence for Leader in Developments!

Ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Responsibilities

• Report to work on time, as scheduled.
• Responsible for assigned shift, assisting in overall management.
• Maintain clear communication with essential departments.
• Assist in overall supervision of the department as outlined in manager's job description.
• Work in all departments of Food & Beverage, learning each area as outlined in training plan.
• Complete daily checklists in their entirety.
• Spot check liquor pars.
• Order daily supplies.
• Hold daily stand up meeting prior to each shift in the outlets.
• Compile and conduct daily training topics for associates, ensuring understanding through demonstration.
• Enthusiastically greet and converse with guests.
• Handle guest comments and complaints.
• Participate in interviewing potential new associates.
• Observe, teach, and correct staff's service, according to MOS.
• Assist managers in administering performance coaching & counseling.
• Must be familiar with and adhere to all liquor liability laws including the Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests.
• Examine food preparation (checking accuracy, presentation, and timing).
• Examine beverage presentation (checking accuracy, presentation, and timing).
• Perform any other duties as assigned by management.

Qualifications

• Able to stand for extended periods of time
• Able to read and write English proficiently
• Able to lift and carry 20 pounds routinely, and up to 40 pounds occasionally
• Able to walk, sit, stand, squat and reach in the course of daily business
• Able to work outdoors and in extreme weather conditions when needed including heat and cold.
• Able to work quickly in a high-pressure environment, keeping a calm and polite attitude
• Bachelor's (four-year) degree is required, preferably in Hospitality Management or a related field, within the past 2 years
• Commitment to one year (12 months) of service at the home hotel
• Ability to transfer and/or relocate to any Omni property within the continental United States upon successful completion of the LID program
• Ability to work a flexible shift including weekends, evenings, and holidays, as this position requires a 50 hour work week
• Knowledge of Microsoft Office programs including Word, Excel, and PowerPoint
• Ability to make quick decisions in high stress situations
• Excellent customer service skills, pleasant and positive personality, strong attention to detail, ability to multi-task and prioritize, well organized, efficient, and able to handle deadlines

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].