Principal Product Manager - Infrastructure and Operations
Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
The Technology, Data, and Intelligence Team
Okta is the leading independent identity provider. The Technology, Data, and Intelligence (TDI) organization is the engine that powers Okta's global workforce, providing the technology and systems that enable our employees to do their best work.
The Principal Product Manager Opportunity
We’re seeking a Principal Product Manager to lead our Technology, Data and Intelligence (TDI), Engineering Services organization. This highly strategic role will drive the vision and execution of the core engineering services that power our enterprise, with a strong emphasis on integrating and optimizing productivity applications like Google, Slack, and other collaboration tools. As a key liaison across our Engineering functions, you’ll ensure our foundational services are secure, scalable, and user-friendly while streamlining the enterprise user experience, removing systemic friction points, and simplifying complex engineering workflows.
You’ll build and champion ambitious roadmaps that address immediate needs while anticipating future challenges across our engineering ecosystem and productivity landscape. A critical focus will be on leveraging cutting-edge AI to enhance service delivery, automate operational tasks, and improve the intelligence and reliability of our infrastructure and tools. As a Principal Product Manager, you’ll provide thought leadership, shape technical direction, and drive operational excellence. We'd love to hear from you if you’re a seasoned product leader passionate about optimizing productivity applications and applying advanced technology to solve complex business problems.
What you’ll be doing
- Define and evangelize the long-term product vision and strategy for TDI Engineering Services, aligning with overall company objectives, with a specific focus on enhancing and integrating productivity applications.
- Act as a thought leader and subject matter expert in engineering services and enterprise productivity tools, guiding cross-functional teams and stakeholders.
- Conduct deep discovery into complex internal user needs and engineering challenges related to our services and integrated productivity suite, translating them into compelling product strategies and detailed requirements.
- Own and drive the end-to-end product lifecycle for key engineering services initiatives, from strategic planning and prioritization to execution, launch, and post-launch optimization.
- Champion initiatives to streamline the user experience for Okta and the consumption of productivity applications, focusing on large-scale simplification and efficiency gains.
- Proactively identify and lead opportunities to strategically apply artificial intelligence and machine learning to enhance service delivery, automate critical processes, and significantly improve system reliability and proactive issue resolution.
- Develop and present compelling business cases for new initiatives, securing buy-in from senior leadership and allocating resources effectively.
What you’ll bring to the role
- 10+ years of progressive product management experience, with a significant focus on internal platforms, engineering tools, core infrastructure services, or enterprise productivity application integration within business technology.
- Proven experience leading and shipping complex products in a fast-paced, high-growth environment, ideally within a large-scale technical organization.
- Strong understanding of and experience with major enterprise productivity applications (e.g., Google Workspace, Slack, Box) and their integration points.
- Strong understanding of the practical application of artificial intelligence and machine learning in areas such as service automation, anomaly detection, predictive maintenance, or operational intelligence, especially as applied to user workflows and application performance.
- Exceptional strategic thinking, problem-solving, and analytical skills, with the ability to break down complex problems into actionable plans.
- Superior communication, negotiation, and influencing skills, capable of effectively engaging and aligning diverse technical and business stakeholders at all levels, up to executive leadership.
- Demonstrated ability to lead without direct authority, driving consensus and motivating cross-functional teams toward a shared vision.
- A strong technical aptitude and comfort engaging in deep technical discussions with engineers.
#LI-MC1
#LI-Hybrid
Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
What you can look forward to as a Full-Time Okta employee!
- Amazing Benefits
- Making Social Impact
- Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
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Okta is a leading identity and access management company headquartered in San Francisco, California that is committed to allowing people to access applications on any device at any time, while still enforcing strong security policies.
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