Sales Operations Specialist

Real opportunities. Real impact. Your career, redefined.

(NOTE: A human reviews every application at Oceans, so please apply for only one position and only once a year—if you're a better fit for another role, we’ll route your application accordingly and if we’re not quite ready for you, we’ll reach back out later.)

At Oceans, we believe that talent knows no boundaries. That’s why we connect the best and brightest professionals with career-defining opportunities that challenge, inspire, and accelerate their career growth. Our community, whom we call Divers, don’t just work—they dive deep, solve complex challenges, and make a real impact with global industry leaders. And in doing so, they don’t just support bold ideas—they expand their skills, broaden their expertise, and grow their careers.

As a Sales Operations Specialist, you’ll play a critical role in optimizing sales processes, ensuring seamless coordination between sales and other business functions, and driving data-driven decision-making. You won’t just support sales teams—you’ll be an integral force in streamlining operations, maximizing efficiency, and enhancing overall revenue performance.

This role requires a detail-oriented professional who thrives on organization, analytics, and process improvement. You’ll work closely with sales leaders and cross-functional teams to implement best practices, analyze performance metrics, and ensure that sales initiatives are executed effectively.

Accountability

Your success as a Sales Operations Specialist will be measured by your ability to enhance sales team efficiency, improve data accuracy, and drive process improvements that contribute to overall revenue growth. Here’s how you’ll make an impact:

Sales Process Optimization & Execution

• Maintain and improve sales processes to ensure efficiency and alignment with business objectives.
• Assist in developing and enforcing sales policies, procedures, and best practices.
• Work closely with sales teams to ensure seamless CRM adoption and usage, troubleshooting any issues.

Data Management & Performance Analysis

• Ensure data integrity in CRM and other sales-related platforms by managing, updating, and cleansing records.
• Analyze sales performance metrics to identify trends, gaps, and opportunities for improvement.
• Generate and maintain reports on pipeline health, conversion rates, and sales effectiveness.
• Provide insights and recommendations based on data analysis to enhance forecasting accuracy and strategic planning.

Cross-Functional Coordination & Support

• Collaborate with marketing, finance, and customer success teams to ensure alignment across revenue-driving functions.
• Support leadership in preparing key sales presentations, reports, and performance dashboards.
• Help manage sales enablement initiatives, including training materials, sales playbooks, and knowledge-sharing resources.

Colleagues

Your primary stakeholders will be sales leaders, account executives, and revenue operations teams. You’ll also work closely with marketing, finance, and customer success teams to ensure smooth coordination across functions.

At Oceans, you’ll also receive guidance and support from your Operations Manager, who will help you succeed in the role and ensure that you’re continuously growing and developing in your career.

Skills and Qualifications

At Oceans, we believe in T-shaped individuals—those who bring deep expertise in one area, paired with broad curiosity and interests. As a Sales Operations Specialist, your vertical focus will be in sales process optimization and data analytics, while your horizontal focus will span stakeholder collaboration, CRM management, and process improvement.

To excel in this role, you should have:

• Language Skills: Professional fluency in English, with excellent reading, writing, and speaking abilities.
• Experience: At least 3 years in sales operations, revenue operations, or a similar role, preferably in a fast-paced or international environment.
• CRM & Tech Proficiency: Strong working knowledge of CRM platforms (e.g., Salesforce, HubSpot) and sales automation tools.
• Education: An undergraduate degree is preferred, though relevant work experience is also valued. Certifications such as an MBA, CFA, CIM, CIPM, or CIMA will be considered as an added advantage

Diversity of experience is core to Oceans. You are expected to work inclusively with individuals from a variety of backgrounds, ensuring that both personal and collective dignity are supported.

During the interview process, you’ll have the opportunity to showcase your skills in the following areas:

• Sales Process Optimization and CRM Management: How have you improved or managed sales workflows and CRM systems?
• Data Analysis and Forecasting: How have you used data to drive decision-making and improve sales performance?
• Cross-Functional Collaboration: How have you worked with other departments to support sales success?
• Operational Efficiency and Problem Solving: Can you identify inefficiencies and propose effective solutions?
• Tech Proficiency and Time Management: How have you leveraged technology to enhance sales operations while managing competing priorities?

Role Specifications

This is a remote role, where you will be expected to work a split shift with some overlap with our client’s time zone. You will, however, be expected to be present for in-person training programs during your first 90 days with us. During the offer process, we’ll share more information about our benefits and compensation philosophy, considering both market trends and individual factors.

About Oceans

At Oceans, we build remote teams that connect the world’s top 1% of talent with visionary leaders. With us, you’re not just doing a job—you’re redefining your career with opportunities that are designed to unlock your potential. We welcome the chance to discuss the complementary parts of our business during your interview process and encourage questions about where we are and where we are going.