Medical Staff Coordinator

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Medical Staff Coordinator reflects the mission, vision, and values of NMHC, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

• The Medical Staff Coordinator supports the elected officers of the hospital’s medical staff, chief medical officer and other medical staff leaders as assigned in accordance with the medical staff bylaws, policies, Joint Commission standards, and other regulatory requirements.
•  The Medical Staff Coordinator works with the Medical Staff Administration Director, senior executives and administrators in fulfilling required functions of medical staff, clinical fellows, advanced practice provider (APP), meetings and special events.
• The Medical Staff Coordinator assists Sr. Medical Staff Coordinator with various activities related to the medical staff appointment, reappointment, regulatory requirements and NM medical staff and house standing meetings, annual events, and officer elections. 
• The Medical Staff Coordinator collaborates with NM System and Strategic Development team to enhance practitioner data reporting with other NMHC systems.

Responsibilities:

• Oversees assigned credentialing and re-credentialing tasks including, but not limited to, requests for additional privileges, scanning of credential documents, FPPE, OPPE and administrative review support for applications or reapplications.
• Resource for Medical Staff Services, directing inquiries often of a sensitive nature, from the general public, medical staff, hospital departments, and related third-party organizations. Identify, route and escalate as appropriate.
• Accurately collect, record, and deposit medical staff dues and fees collected by the department; managing multiple medical staff accounts and transactions.
• Facilitates the completion of clinical evaluations as part of medical staff department chair’s evaluation plan for all new practitioners; generating monthly reports according to local policy.
• Assist with maintenance of provider onboarding, events and communications of the medical and advanced practice provider staff. Implement off-boarding procedures for practitioners who have resigned or retired ensuring appropriate NMHC system updating.
• Monitors accuracy of required faculty appointments as applicable for medical staff and collaborates with academic and hospital leaders to facilitate advancement of, or inactivation of, medical staff membership/privileges.  Generates monthly report of all medical staff status changes.
• Represent Medical Staff Administration at assigned meetings and provide support as requested to various committees and forums, including but not limited to: general medical staff meetings, standing medical staff committees and special events. Prepare electronic presentations and manage and support Medical Staff Officers’ specific roles as applicable for forum.
• Generates suspension notices as required; documentation of confidential quality and peer review report card items, patient complaints related to practitioners, and other confidential actions of medical staff.
• Generates reports and other documents often of a confidential nature, including expirable items, according to local policy and Medical Staff Office processes.
• Participates in all accreditation and regulatory surveys.
• Collaborate with Administration for physician lounge activities, resource allocation and physician engagement initiatives.
• Generate Physician on-call Schedules with payments as applicable..

Required:

• Bachelor’s degree OR in lieu of Bachelor’s degree must have a minimum of 3 years of consecutive experience in medical staff services or credentials verification; healthcare administration; or payor/managed care enrollment
• Strong knowledge of Microsoft Office products
• Excellent interpersonal, customer service, and communication skills (oral and written)

Preferred:

• Certified Provider Credentialing Specialist or Certified Professional Medical Staff Management

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.