JLR Program Manager

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

This role is for an experienced Wholesale Parts Program Manager within the automotive OEM parts sector for Jaguar Land Rover North America and Canada. The Trade Program Manager will be wholly responsible for increasing JLR parts sales in the market, with a focus on enhancing our current client partnership and increasing overall incremental sales revenue and profitability. Monthly travel to JLR NA corporate headquarters is required.

Candidate Responsibilities

• Increase national OEM parts sales share within the independent aftermarket repair marketplace.
• Implementation and execution of brands strategy: pricing, parts portfolio, distribution, sales & marketing.
• Work across the JLR and MSX organizations to create best in class program
• Create strong & succinct business plans and deliver back to the client.
• Seek out and develop new JLR parts sales channels.
• Full responsibility for JLR parts sales business steering.
• Sales team steering: personnel, recruitment, management, and motivation, including setting objectives and reviewing performance.
• Review sales data and figures and hold monthly program review meetings.
• Analyze the landscape and cluster the market into customer groups and sales channels.
• Identify JLR sales opportunities in the independent collision, mechanical & service & wear sectors.
• Identify and manage a key suite of KPIs to drive sales.
• Convert JLR sales opportunities by defining and delegating adequate measures.

• Expert knowledge of OES / OEM landscape.
• A dynamic Manager from a manufacturer, Dealer Senior Manager or Aftermarket distributor background.
• Ability to increase JLR market share against OES competition.
• Demonstratable success of managing field sales teams & high-profile stakeholders.
• Proven track record in sales and target achievement.
• Ability to broker deals at senior stakeholder level.
• A full understanding of vehicle manufacturer trade sales operations at NSC level.
• Can demonstrate a combination of diplomacy and forcefulness to overcome hurdles.
• Highly organized and efficient work methodology, able to work under pressure in competitive environment.
• Excellent presentation skills, able to communicate content and ideas simply and succinctly.
• Ability to travel within designated territory.

Competencies and Skills required

• Strong interpersonal skills and effective communicator.
• Experience having worked with a high-performance, collaborative, constructive peer group is a plus.
• Structured and well-organized combined with hands-on pragmatic implementation, managing projects from inception through to completion.
• Well organized - understands how to manage multiple high priority projects.
• Excellent verbal and written communication skills with exceptional attention to details.
• Can demonstrate a high degree of being able to work on own initiative and motivation.
• Enthusiastic, flexible and proactive personality.
• Personal qualities of integrity, credibility, and a commitment to and passion for the brand.
• Proficient in MS Project, Word, PowerPoint, Excel.
• Strong business acumen and customer focus.
• Strong organizational and time management skills.

Full time (40 hrs. per week) and prepared to work overtime when needed.

What we offer

• Competitive salary
• Laptop
• Business expenses
• Company vehicle provided

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.