Senior Business Operations Manager

At Moxie, we empower entrepreneurs to launch, run, and grow their own aesthetics businesses with a combination of software and services. In just over three years, we have grown from an idea to a global, remote-first team of more than 140 people. Our business is in the top decile for growth, and our team is consistently described as high-trust, low-ego, and high-output.

The Role

We’re hiring a Senior Business Operations Manager to drive some of Moxie’s most strategic and complex initiatives. This is a high-trust, high-context role designed for someone who thrives in ambiguity, moves quickly from insight to execution, and brings sharp judgment to tough, unstructured problems.

You’ll be influencing strategic direction and owning projects that range from launching internal tooling to crafting market-facing content that positions Moxie as a category-defining leader. Whether you’re shaping our fractional CFO offering, designing a customer health dashboard, or digging into pricing models, your work will shape the future of our business.

You’ll join a small, fast-moving BizOps team that punches above its weight — solving problems that span data, execution, and market strategy.

Our Objectives for the Role

• Drive clarity and decision-making across the business by transforming ambiguous questions into structured analyses, clear frameworks, and actionable recommendations.

• Translate strategy into execution by owning high-priority initiatives end-to-end — from initial scoping through implementation and iteration.

• Elevate how we measure and manage performance by designing tools, metrics, and systems that give teams better visibility into what’s working and where to improve.

• Increase Moxie’s strategic leverage by identifying insights, opportunities, or risks others haven’t yet surfaced — and moving quickly to address them.

• Lead high-impact projects like our customer health dashboard, fractional CFO offering, and business model evaluation that shape the future of how we operate and grow.
  

We’re Looking For:

• A sharp, structured thinker who can break down complex, ambiguous questions and create actionable frameworks to drive decision-making.

• A builder and executor who doesn’t just generate ideas but ships live solutions, tools, and systems that make the business better.

• A strong communicator and collaborator who can synthesize clearly, influence stakeholders across functions, and bring others along in high-velocity environments.

• An analytical generalist who is comfortable working in Sheets, talking metrics, building models, and designing ways to measure the hard-to-measure.

• A strategic partner who thrives in high-trust, high-autonomy settings and brings sound judgment to both near-term execution and long-term thinking.
  

Why Join Us?

Above all, we’re in this to empower small business owners to own and grow their businesses. If you succeed, MedSpas will remain an opportunity for independent owner-operators — not just chains.

We have much left to build. But given the market feedback we’re getting and our founding team’s company-building experience, we believe we’re writing the first chapters of a real success story.

This role is:

• A true co-pilot seat — you'll be working directly with leadership across a range of strategic bets.

• A chance to lead — not support — high-leverage initiatives from concept through execution.

• An opportunity to grow — you'll shape how we operate and evolve alongside the company.

We offer competitive salary and stock, generous health/dental/vision coverage, and the chance to shape a fast-growing business from the inside out.

At Moxie, we believe in creating a workplace where everyone feels valued and included. We encourage people of all backgrounds, experiences, and perspectives to apply to our jobs. If you require any accommodations to fully participate in the interview process, please let us know—we’re happy to assist.