Title Branch Manager - job 1 of 2

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary

The Branch Manager is responsible for the daily activities of the branch.  The candidate will lead the branch ensuring the customer, both internal and external, has exceptional customer satisfaction, while maintaining productivity and effectiveness.

Duties and Responsibilities

• Responsible for the operational excellence of the branch, including branch systems, processes and reports.
• Accountable for supervision and development of the team.
• Monitor/measure workload, quality of output and overall performance; make recommendations to AVP as required.
• Make continuing improvement on cost reduction, process efficiencies, increased output while maintaining reduced errors.
• Ability to interact with title insurance underwriters, MIF Underwriting Department to resolve pre-closing issues, MIF Post Closing Department, resolving any post-closing issue and the Title Production Team.
• Other duties as required.

Minimum Education Experience 

Bachelor's Degree or 5 to 7 years of related experience. 

Skills and Abilities 

• Knowledge of title insurance practices.
• Excellent communication and organizational skills. 
• Proven leadership abilities and demonstrated ability to successfully coach and develop teams.
• Ability to manage conflict.
• Must create and maintain positive relationships with M/I Homes Divisions, M/I Financial Branches, M/I Financial Corporate Underwriting and Post Closing Departments.

Work Conditions

• Some travel will be required.

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.

We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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