Vice President, Global Infrastructure Technology and Ops - Diabetes
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Diabetes Operating Unit & Our Purpose
The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We’re committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions is designed to provide customers with greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.
For more information, visit us at www.medtronic.com and www.medtronicdiabetes.com .
As part of our separation from our parent company, Medtronic, we are building a standalone organization with leaders to enable strategic growth and operational excellence (link to press release Medtronic Diabetes intent to separate). To that end, we are seeking an experienced and visionary Vice President, Global Infrastructure Technology and Ops, to lead the establishment, transition, and operation of a future fit infrastructure landscape and drive the technology enablement of core business functions.
At Medtronic Diabetes, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 3 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.
Job Summary:
The Vice President, Global Infrastructure Technology and Ops will be responsible for leading and evolving the company’s global technology infrastructure. This role ensures the reliability, scalability, and security of our IT operations, spanning cloud and data centers, networks, digital workplace services, service desk operations, and collaboration platforms. The VP will drive strategic modernization efforts, operational excellence, and continuous improvement to support business growth and transformation.
Key Responsibilities:
Technology and Infrastructure Operations Leadership
Oversee global cloud and data center operations, ensuring high availability, performance, and security.
Lead network strategy and operations, covering both corporate and manufacturing environments.
Manage digital workplace services, including endpoint management, identity and access management, and user productivity tools.
Ensure world-class service desk and IT support capabilities, focusing on user experience, automation, and efficiency.
Own the collaboration and communication platforms, ensuring seamless global connectivity and productivity.
Strategic Leadership and Optimization
Develop and execute a roadmap for infrastructure modernization, aligning with business objectives and emerging technologies.
Drive cost efficiencies and performance improvements, leveraging cloud optimization, automation, and best practices.
Optimize hybrid infrastructure strategies, balancing on-premises and cloud capabilities.
Partner with security and compliance teams to maintain best-in-class security, risk, and compliance postures across infrastructure.
Lead business continuity and disaster recovery planning, ensuring resilience in critical systems and operations.
Operational Excellence & Team Leadership
Build and lead a high-performing global infrastructure and operations team, fostering collaboration and innovation.
Establish and maintain key performance metrics (KPIs) for service quality, system reliability, and user experience.
Ensure ITSM (IT Service Management) best practices, leveraging automation and AI-driven capabilities for service improvement.
Oversee vendor and partner management, ensuring alignment with business needs and maximizing value.
Cross-Functional Collaboration
Work closely with business units, IT leadership, and functional leaders to ensure technology aligns with business goals.
Collaborate with CISO and security teams to implement and enforce security best practices.
Partner with enterprise architecture and applications teams to support ERP, Finance, HR, and other critical business systems.
Engage with finance and procurement to optimize IT spend, contracts, and resource allocation.
Qualifications & Experience:
Bachelor’s degree in Computer Science, Information Technology, or related field; MBA or equivalent preferred.
15+ years of experience in technology infrastructure leadership, including cloud, data centers, networks, and IT service management.
Proven track record of leading large-scale IT operations, including global teams and vendor ecosystems.
Strong expertise in cloud (AWS, Azure, GCP), hybrid IT, network security, and ITIL service management.
Experience supporting manufacturing environments and their unique IT infrastructure needs is a plus.
Demonstrated ability to drive IT transformation and operational excellence in a fast-paced, evolving environment.
Strong executive presence with the ability to communicate complex technical topics to senior leadership.
Why Join Us?
Be part of a transformative journey as we build a standalone and innovative IT function.
Work in a mission-driven organization that improves the lives of patients worldwide.
Collaborate with a passionate and forward-thinking leadership team.
Onsite
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 3 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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