System Administrator

Customized Energy Solutions (CES), a privately-held company, is a leading service provider of market intelligence and operational support services to companies participating in the retail and wholesale electric and natural gas markets. Utilizing deep know-how developed since the inception of the deregulated energy markets, CES provides accurate & timely analysis on regulatory changes, market opportunities, and operational efficiencies for electricity and natural gas commodities. CES is also a third-party asset manager of more than 13,000 MWs of renewable and conventional generation resources across all ISOs in the United States, Ontario, Canada and Guam. CES empowers clients to achieve their goals by helping them navigate the evolving energy markets, complex market rules, and new energy technologies.

Join a rapidly growing company in an exciting and dynamic work environment. As one of the top 100 fastest growing companies in the Philadelphia region, Customized Energy Solutions offers an opportunity for significant professional growth.

Customized Energy Solutions Ltd. has been recognized regionally and nationally for its impressive and sustained growth, including INC. 500 | 5000 and The Philadelphia Business Journal as a Top 100 Companies in Philadelphia, Hall of Fame for five or more consecutive years. It was ranked as one of the “Best Places to Work” by the Philadelphia Business Journal.

Our team of associates at CES is highly motivated, innovative, and passionate about providing excellent Services to our clients. We look for individuals interested in growing with our company, and working in an exciting, open and collegial work environment. Our main office is in Philadelphia, with satellite offices in various U.S. states, Canada, Japan, India and Vietnam.

The Systems Administrator will play an important role in overseeing various technical administrative responsibilities within the organization. This position will be primarily responsible for maintaining a variety of industry leading network monitoring and management tools and utilities. The individual filling this role will interact and coordinate with internal client teams to enable improved awareness and visibility into the status and performance of network, server, and cloud infrastructure. Additionally, this role will be responsible for managing hands-on network and infrastructure support tasks in the Philadelphia metro area. The Systems and Network Administrator will address technical needs and maintain vigilance over system availability. The candidate filling this role will function as an escalation path for support of technology-related issues and will support the Infrastructure Services team including rotating on-call schedule. This is an on-site position.

Job Responsibilities

• Configure, manage, and maintain enterprise network management, monitoring, and auditing tools to ensure optimal system performance, availability, and alerting.
• Oversee the implementation and ongoing management of enterprise password and secrets management tool.
• Develop and customize dashboards, alerts, and reports for effective monitoring and reporting of enterprise systems.
• Ensure accurate logging and auditing of network activities in accordance with organizational policies.
• Integrate Service Desk Application with automation and monitoring tools to streamline workflows and automate processes.
• Support and manage the Security Suite for incident response, vulnerability scanning, and security operations center (SOC) integration.
• Deploy and manage the enterprise vulnerability management and patching platform for hosted vulnerability and patch management across various systems.
• Administer Microsoft SCCM, InTune, and AutoPilot for build automation, mobile device management (MDM), and device provisioning.

• ·Minimum of 5 years’ experience in IT infrastructure, monitoring systems administration, or related roles.
• Hands-on experience with and relevant certifications in the listed tools, especially SolarWinds Orion, Delinea Secret Server, Rapid7, Automox, Microsoft Modern Desktop Administrator, SCCM, Intune, AutoPilot, or comparable industry accepted solutions.
• Proven ability to develop integrations and automation between various IT tools.
• Knowledge of scripting and automation (e.g., PowerShell, Python) to enhance system integrations.
• Strong understanding of network monitoring, auditing, security operations, and ITSM processes.
• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Ability to understand and follow documentation, repeat existing processes and create new documentation.
• Ability to work effectively in a team and individually with minimal supervision.

At Customized Energy Solutions, we offer a competitive salary based on experience, along with comprehensive benefits like performance-based bonuses, comprehensive health coverage, and tuition reimbursement to support your ongoing growth and success

Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.