Post Acute Account Manager

Job Summary

Our Post-Acute Care Division offers top-quality products to providers across the Long-Term Care and Homecare industries. Medline serves as the main interface for many of the most commonly used healthcare products and services for our valued customers so they can care for their patients and residents in various segments, Nursing Home Facilities, Home Health & Hospice Agencies, and HME Providers. Our partnership and engagement with our customers, and clinical & industry leaders, allows us to deliver on our commitment to provide a robust product portfolio and patient-centric care solutions. Throughout Medline, we prioritize our customers and our employees, solve problems quickly, and constantly seek new ways to grow. We make healthcare run better.

Job Description

Responsibilities:

• Under general supervision, manage the relationship with existing corporate accounts within a given territory

• Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts.

• Serve as the primary interface for all products and services and create demand for the organization's products and services.

• Build and maintain effective long-term relationships with a defined customer base to ensure a high level of customer satisfaction.

• Review accounts, sell new business to existing accounts and convert accounts to a higher level. May also be responsible for new account installation.

• Partner with Corporate Accounts Director to drive the account relationship. Create demand for the organization's products and services by working with National & Regional accounts.

• Build and maintain sales territory of smaller accounts, located in secondary & tertiary markets focusing on sales and customer relationships. Conduct regular status and strategy meetings with the customers to understand their needs and link them to the organization's product/service strategies. Coordinate sales forecasts with internal teams. Manage co-op accruals and set-up new customers into Medline's systems.

• Create new products to sell to our existing and new customers. Collaborate between customer service, sales administration, and sales management to complete job functions.

• Develop a strong knowledge base about Medline’s large product catalog and numerous value added programs and services.

• Minimum travel of 3 days per week in regional territory.

• Measured by increase in revenue spend per account.

Required Experience:

• Requires a Bachelor’s degree in a business-related field and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience.

• Ability to present on and be knowledgeable of multiple product lines. Ability to work with minimal supervision in a detail-focused, results-oriented environment.

• Strong written and verbal communication skills. Must be people-oriented with strong interpersonal skills. Strong customer service focus. Ability to deal with difficult situations in a positive manner; skilled in problem-solving techniques.

• Candidates must be able to function productively within a fast-paced, multi-tasking, entrepreneurial environment; Proven ability to manage full life-cycle projects and bring projects in on time.

• SAP experience.

• Computer proficient with MS Excel, Word, and Outlook.

• Position requires business travel a minimum of 3 days per week.

• Due to the nature of the position, the ability to drive a car, travel in that car 90% of each day, a minimum of 3 days per week is required.

• Interaction with healthcare providers on site is required.

 

The anticipated compensation for this role includes a first-year guarantee of $100,000 with the potential to earn more. This position consists of a $75,000 minimum base salary and is eligible for 100% commission/Spiffs. This role is bonus-eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.