Senior Analyst, Meeting Services

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Meeting Services

Overview

The Senior Analyst, Meeting Services, plays a vital role in coordinating client-facing events and internal meetings hosted at Mastercard’s New York Tech Hub. Acting as a central liaison between business stakeholders and internal support teams, this role ensures a seamless on-site experience by aligning event needs with internal processes, resources, and expectations. While focused on the Tech Hub, this role may also support Mastercard-hosted events at external venues, occasionally requiring travel.

Role Responsibilities

Serve as the lead point of contact for internal clients booking event and meeting spaces at the Tech Hub.
Partner closely with Facilities, AV, and Hospitality teams to ensure event requirements are clearly communicated and executed (not physically implemented by this role).
Project manage event timelines, deliverables, and communications from intake through post-event wrap-up.
Gather and document event details such as room layout, catering, A/V needs, signage, and access.
Facilitate event briefings and walkthroughs with stakeholders to ensure alignment and readiness.
Monitor onsite execution to support the client experience, manage communications, and troubleshoot as needed.
Maintain Tech Hub event calendars, reporting, and intake documentation to support transparency and tracking.
Support planning for external Mastercard events, including those hosted outside the Tech Hub, with occasional travel as needed.
Collaborate with Procurement, Travel, and Corporate Services on vendor coordination and compliance.


All About You

3–5 years of experience in event planning, project coordination, or client services within a corporate setting.
Strong stakeholder management skills with a collaborative approach and professional presence.
Excellent organization and time management skills; comfortable juggling multiple events and timelines.
Experience working cross-functionally with departments such as Facilities, Security, AV, and Travel.
Confident communicator with a proactive, solution-oriented mindset.
Comfortable being onsite during events and occasionally supporting offsite programs.
Tech-savvy: Proficient in Microsoft Office Suite, Cvent, and familiar with event booking or CRM platforms.
Passionate about delivering polished, high-quality experiences in a fast-paced corporate environment.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

New York City, New York: $98,000 - $152,000 USD