Sales Training Manager

Company Overview:

Loop is building the enterprise co-pilot for restaurants, starting with delivery. Over the last 3 years, delivery & digital ordering grew 10x into a major source of restaurant’s revenue, throwing up fundamental operational and financial challenges. With Loop, restaurants can view their P&L in real time, automate closing books, improve order accuracy, diagnose poor performance and empower their teams with feedback.

Job Summary:

We are seeking a results-driven and experienced Sales Training Manager to design, implement, and manage comprehensive training programs to enhance the knowledge, skills, and performance of the sales team. This role involves collaborating with sales, marketing, product and executive leadership to align training with business goals, creating engaging training materials, and measuring the impact of programs on sales performance. 

• Program Development: Design, develop, and deliver interactive sales training programs, workshops, and materials that align with company objectives.
• Needs Assessment: Conduct needs assessments through surveys, performance data analysis, and direct observation to identify skill gaps and training opportunities.
• Content Creation: Create and update training content, including manuals, e-learning modules, presentations, and role-playing scenarios.
• Training Delivery: Facilitate training sessions for both new hires during onboarding and for the existing sales team to reinforce best practices and product updates.
• Coaching & Support: Provide one-on-one coaching and support to sales representatives to help them improve performance.
• Program Evaluation: Monitor and evaluate the effectiveness of training programs using key metrics and feedback, making data-driven adjustments as needed.
• Collaboration: Partner with sales, marketing, and other departments to ensure training initiatives support overall sales strategies.
• Market Awareness:Stay up-to-date on industry trends, competitor activities, and new sales techniques and technologies.
• Reporting: Report on training outcomes, progress, and ROI to senior management.
• Budget Management: Manage the training budget and allocate resources efficiently. 

• Proven experience in sales, sales management, or sales training.
• Strong understanding of sales processes and methodologies.
• Excellent communication, presentation, and public speaking skills.
• Strong leadership and motivational abilities.
• Analytical and data-driven mindset for performance evaluation.
• Experience with e-learning platforms and other training technologies.
• Project management skills to handle multiple training initiatives.