Account Manager

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Job Details

Account Manager

Hybrid, East & Central Time Zones

Why this job is important

As an Account Manager at Kantar, you will be at the forefront of expanding our client relationships and driving business growth. This role demands a proactive, results-driven approach to identifying and capitalizing on new opportunities within our current client base. You will leverage your client engagement and business development skills to grow revenue, enhance client satisfaction, and contribute to our company’s success.

Key Responsibilities Revenue Growth:

• Accountable for meeting and exceeding individual sales quota.
• Develop and implement strategies to uncover and capitalize on new business opportunities within your assigned portfolio of existing accounts, focusing on expanding service offerings and increasing revenue.
• Understand financial implications (gross margin, job profit, operating profit, forecasting, pipeline management) and negotiate pricing with a client/decision maker directly Sales Strategy and Execution:
  • Apply a strong hunting approach to drive business development initiatives, including upselling and cross-selling Kantar’s products and services.
  • Work with various research design teams to craft and present compelling proposals tailored to meet the specific needs and goals of each client.

• Play a lead client-facing role from initial outreach through final proposal presentation, while staying connected through the life of a project Relationship Building:
  • Build and nurture long-term, strategic relationships with key client stakeholders to ensure continued business growth and retention.
  • Conduct regular client meetings, business reviews, and strategy sessions to stay aligned with client objectives and identify additional opportunities within the account.

Market and Competitor Insights:

• Stay up to date with industry trends, market developments, and competitive landscape to identify potential areas for client growth and differentiation.
• Share relevant market insights and competitive intelligence with the internal team to drive strategic decision-making and enhance service offerings. Collaboration and Coordination:
  • Work closely with cross-functional teams, including project managers and research analysts, to ensure the successful delivery of services and exceed client expectations.
• Coordinate with the Growth team to align on business development strategies and share best practices for client engagement. Reporting and Accountability:
  • Maintain accurate and up-to-date records of client interactions, sales activities, and growth progress.
• Prepare and present regular reports on account performance, revenue growth, and strategic initiatives to senior management.

The skills & experience needed

• 3+ years of quota-carrying sales experience in market research, analytics, insights, and media solutions; selling to marketing decision makers
• Market Research, Marketing Analytics, Brand Research experience a plus
• Proficiency in CRM software and Microsoft Office Suite
• Shown success generating revenue with various business scales from Fortune 500 to smaller B2B/B2C brands
• Demonstrated ability to translate sophisticated concepts into concise, insightful messaging
• “Hunter”/Sales mentality with strong interpersonal and negotiation skills
• Excellent commercial competence, presentation and interpersonal skills (verbal and written)
• Highly motivated, self-starter, driver of change and transformation
• Ability to collaborate across departments

Essential Skills & Capabilities

Technical Knowledge

• Product Expertise: Kantar has a wide variety of research products, services, and solutions, the ideal candidate has some base knowledge of the brand research tech space and is capable of learning offerings in Brand Tracking, creative testing, innovation, and quantitative/qualitative analysis
• Industry Trends: Awareness of current trends and advancements in the brand research space to effectively position products and understand client needs.
• CRM Systems: Proficiency in using Customer Relationship Management (CRM) software to track sales activities, manage leads, and maintain client information.
• Sales Tools: Familiarity with sales tools and platforms (e.g., LinkedIn Sales Navigator,
• Zoominfo)

Sales Skills

• Prospecting: Ability to identify and target potential clients inside new rooms of existing accounts, generate leads, and build a pipeline of opportunities.
• Negotiation: Skill in negotiating terms and closing deals while balancing client needs with company goals.
• Presentation: Consultative seller with Proficiency in delivering compelling presentations
• that effectively communicates the value of products and solutions to clients.

Soft Skills

• Leadership: Every great pitch team requires a leader and that is you. They count on you to understand the client’s business needs and manage expectations appropriately.
• Continuous Learning: Willingness to stay updated with industry changes, new technologies, and evolving client needs.
• Flexibility: Ability to adapt strategies and approaches based on changing client requirements or market conditions
• Empathy: Both internally and externally, it is important to understand perspectives and building rapport to foster strong relationships.
• Client-Centric Approach: Focusing on delivering value and solutions that meet client needs and drive their success.

What’s in it for you

We provide a highly competitive benefits package!

• Medical plans with comprehensive, affordable coverage for a range of health services
• Health Savings Account/FSA
• Dental, Vision and benefits to cover unique healthcare needs
• Wellness Program
• 401k with matching
• Tuition Reimbursement, Commuter benefits
• Unlimited PTO

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

The salary range for this role is $85,000 to $95,000/year, plus a variable element of $35k on achieving target, which is paid quarterly. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. 

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. 

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. 

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. 

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.