Client Operations Coordinator
About Creative Abundance
We’re a boutique, high-touch digital marketing studio producing TikTok, Meta, YouTube, and
Connected TV ads—from scrappy low-lift shoots to high-production campaigns. Our co-founders
are deeply involved in every client relationship. We move fast, collaborate closely, and obsess
over clear communication and smooth delivery.
The Opportunity
Be the bridge between clients and our internal teams. You’ll sit in (or support) client
meetings, translate discussion into crisp action items, and keep information flowing both ways.
This is not a heavy project management role—you’ll partner with PMs—but you will own
organization, follow-ups, and priorities so nothing slips.
What You’ll Do
● Meeting → Momentum: Capture agendas, decisions, and next steps; circulate concise
recaps and owners with due dates.
● Action Tracking: Maintain clean task boards (Trello) and trackers; nudge owners;
surface blockers early; keep priorities clear.
● Client Comms Support: Draft quick updates, gather approvals, and route questions to
the right internal lead; prep/co-prep call notes.
● Internal Coordination: Ensure creative, media, and production teams have what they
need (briefs, specs, assets, timelines).
● Quality & Handoffs: Spot gaps, clarify requirements, and verify completeness before
passing work along.
● Rhythm & Reporting: Run/assist weekly standups, maintain status views, and provide
simple progress summaries.
- 2+ years in a client-facing coordination, account support, operations, or PM-adjacent role (agency or fast-paced creative environment a plus).
- Outstanding organization, follow-through, and attention to detail; you love turning chaos into checklists.
- Clear, professional written and verbal communication in English.
- Comfortable driving prioritization and politely owning follow-ups across multiple stakeholders.
- Hands-on with Trello and Slack (or similar tools); strong G-Suite hygiene (Docs/Sheets).
- Ability to work 8:30am–5:30pm EST consistently
- Familiarity with paid social & video workflows (TikTok, Meta, YouTube, CTV) and common creative/ad ops terminology.
- Experience coordinating approvals, asset trafficking, or light QA.
- Exposure to other PM tools (Asana, ClickUp, Monday.com), Loom, Calendly, or simple dashboards.
- Meeting recaps consistently sent within agreed SLAs (e.g., day-of) with clear owners and timelines.
- Trello boards remain tidy, current, and useful; zero dropped details.
- Clients and internal teams cite smoother communication and faster decisions.
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$300 tenure bonus every 6 months
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
Average salary estimate
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