Rise Jobs & Careers icon Technical Customer Support Jobs

Browse 191 exciting jobs hiring in Technical Customer Support now. Check out companies hiring such as ElevenLabs, Orchard Robotics, Washington University in St. Louis in St. Petersburg, Portland, Dallas.

Photo of the Rise User

Provide technical, B2B-focused customer support and troubleshooting for ElevenLabs’ audio AI platform and APIs in a fully remote contracting role.

Posted yesterday

Join Orchard Robotics as a Customer Success Manager to own onboarding, training, and support for growers using our AI-driven FruitScope platform across California and Washington.

Photo of the Rise User

Washington University seeks a Technical Support Specialist I to deliver high-volume Tier 1 desktop and service-desk support for faculty, staff and students on the Medical Campus.

Photo of the Rise User
Comcast Hybrid PA - Pittsburgh, 15 Summit Park Dr
Posted yesterday

Comcast is hiring an Engineer 2, Technical Product Sales Support to deliver technical guidance and product expertise to sales teams and customers while supporting custom projects and field troubleshooting.

Photo of the Rise User
Posted 2 days ago

Polly is hiring a Tier 2 Technical Support Engineer to provide technical escalation support, reproduce and document bugs, and deliver thoughtful customer-facing solutions in a hybrid Dallas environment.

Photo of the Rise User

Amazon Hose is hiring an Inside Sales Representative in Tampa to support customers with technical hose solutions, process orders, and grow revenue through strong customer relationships.

Posted 2 days ago

Cengage Group is hiring a remote Sales Support Specialist to support sales operations, resolve customer technical issues, and maintain CRM data to enhance the digital customer journey.

Photo of the Rise User

Rutter is hiring a detail-focused Support Engineer (remote contractor, Latin America) to handle first-line API support, investigate issues using tools like Postman and SQL, and partner with engineering to resolve customer problems.

TAMUS Hybrid College Station, TX
Posted 3 days ago

Texas A&M University is hiring an IT Professional II to lead end-user support at the service desk, drive process improvements, and mentor student technicians while resolving complex technical issues.

Photo of the Rise User

Support live B2B SaaS customers on Subscript's finance and billing platform—troubleshooting data, integrations and product configuration while working US West core hours on a fully remote, Series A startup.

Photo of the Rise User

McGraw Hill is looking for a remote Digital Integration Specialist to troubleshoot K–12 integration and access issues, manage integrations and incident triage, and coordinate with engineering and district IT teams.

Photo of the Rise User
Dental Insurance
Flexible Spending Account (FSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays

Lead and develop a high-performing Level 1 Technical Support team at Evolv to deliver exceptional customer service for advanced weapon detection systems and analytics.

Photo of the Rise User
Dental Insurance
Disability Insurance
Vision Insurance
Flexible Spending Account (FSA)
Performance Bonus
Family Medical Leave
Paid Holidays

Figure is hiring a Markets Success Associate to be the first line of support and advocate for retail and institutional clients on Figure Markets, delivering onboarding, technical troubleshooting, education, and product feedback.

Resultant is hiring a Technical Support Specialist in South Bend to deliver top-tier desktop, networking, and application support in a hybrid role.

Posted 4 days ago

TrainingPeaks is seeking a customer-focused support representative to resolve technical inquiries, help athletes and coaches succeed, and contribute product feedback and documentation.

Photo of the Rise User
Posted 4 days ago

Honorlock is hiring a Support Specialist II to deliver remote, technical customer support and troubleshooting for administrators and test-takers in a 24/7 proctoring environment.

Photo of the Rise User

Principal Application Engineer (Model-Based Design) at MathWorks to support sales and customers using Simulink and model-based workflows.

Provide technical support and act as the primary district IT liaison for an AI-driven K-3 tutoring platform while working remotely from California.

Photo of the Rise User
Posted 4 days ago

A remote Customer Support Specialist role focused on delivering timely, professional multi-channel support and resolving customer issues while adhering to company procedures and performance metrics.

Radius Limited Hybrid Suite 550, Level 5, 100 Tower Place, 3340 Peachtree Road, Atlanta, Georgia, United States
Posted 5 days ago

Join Radius Telematics as a bilingual Customer Support Representative to troubleshoot telematics products, resolve customer issues, and contribute to a high-quality support experience.

FM Hybrid JOHNSTON, Rhode Island
Sponsored
Photo of the Rise User
ServiceNow Hybrid 12900 Science Drive Suite 100, Orlando, Florida, United States
Posted 5 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

ServiceNow is hiring a Senior Manager to lead Account Escalations for AMS, overseeing escalation response, stakeholder communication, and team performance to protect customer success.

Photo of the Rise User

Palo Alto Networks is hiring a seasoned Manager, Technical Customer Support to lead a team delivering advanced network and cloud security support and drive customer outcomes for high-value accounts.

Photo of the Rise User

Provide expert post-sale technical support and troubleshooting for Delinea’s identity security products while collaborating with global teams to resolve customer issues efficiently.

Photo of the Rise User

Sysdig is hiring a Senior Customer Reliability Engineer to lead escalations, troubleshoot container and cloud security issues, and improve operational knowledge across the support organization in a hybrid San Jose role.

Photo of the Rise User
Posted 5 days ago
Dental Insurance
Flexible Spending Account (FSA)
Vision Insurance
Paid Holidays

Lead TechOps for 1Password's Customer Experience organization, driving systems integration, automation, analytics, and incident readiness to improve operational performance and customer outcomes.

Cengage Group seeks a technically minded liaison to manage critical incidents, translate customer feedback into product insights, and support service teams from a remote Kentucky-based role.

Photo of the Rise User

Provide technical support for the Alio/LINQ ERP suite to K‑12 customers, resolving issues, documenting cases, and creating training materials in a remote support role.

Photo of the Rise User

LINQ is hiring a Customer Support Specialist — Nutrition to provide technical support and exceptional service to K12 customers using our nutrition product suite.

Photo of the Rise User

Hudl seeks a customer-focused Support Representative to provide empathetic, clear technical assistance and product guidance in a hybrid role based in Lincoln, NE.

Photo of the Rise User

Provide remote technical and customer support for ST Math users, troubleshooting issues, documenting cases, and creating resources to improve educator experiences.

Photo of the Rise User

Provide timely, empathetic first-level customer support for Vector Solutions' web products via phone, email, and chat while troubleshooting issues and contributing to the knowledge base.

Photo of the Rise User

Kaplan is seeking a remote Support & Solutions Representative to provide technical and service support to students and faculty via phone, chat, and email, ensuring timely resolution and excellent customer experience.

Photo of the Rise User
Cresta Hybrid United States, Remote
Posted 6 days ago

Cresta is hiring a remote Application Support Engineer to diagnose and resolve complex API, telephony, and infrastructure issues while partnering with customers and internal teams to improve product reliability and experience.

Photo of the Rise User
Posted 6 days ago

A US-remote technology partner seeks a proactive Help Desk Analyst to deliver first-line technical support, document solutions, and escalate complex issues to ensure excellent user experiences.

Posted 6 days ago

Solidroad is hiring a Product Support Specialist to troubleshoot customer issues, coordinate escalations with Product/Engineering, and turn support data into product improvements at our San Francisco HQ.

Provide high-quality technical support and networking assistance for Diverse Computing’s public-safety software in a fully remote role supporting nationwide customers.

Photo of the Rise User

Provide expert over-the-phone technical support and troubleshooting for Pentair pool equipment, guiding professional customers and coordinating field service when needed.

Photo of the Rise User

Pentair is hiring a Regional Tech Support Specialist in Tampa to deliver expert phone-based troubleshooting, coordinate field service, and support top pool professionals.

Photo of the Rise User

Provide expert phone-based technical support and troubleshooting for pool systems while coordinating field resources to ensure fast, effective resolutions for commercial and high-priority customers.

Photo of the Rise User

Support top pool professionals remotely for Pentair by troubleshooting pumps, heaters, filters and automation systems while coordinating field support and ensuring fast, accurate resolution.

Photo of the Rise User

Ferguson seeks a seasoned Senior HVAC Technical Service Advisor to provide remote and field technical support, troubleshooting, and product training for residential HVAC partners in the Nebraska/Iowa/South Dakota region.

Posted 6 days ago

Abnormal AI seeks an experienced Customer Escalation Manager to lead de-escalations for strategic cybersecurity customers and align cross-functional teams to resolution.

Photo of the Rise User
Posted 6 days ago

Provide technical support and system monitoring for internal users and clients at a growth-focused healthcare technology company, helping maintain system health and resolve operational issues.

Photo of the Rise User
Rakuten Hybrid San Francisco, California
Posted 7 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony

Rakuten Advertising is hiring a Customer Support Team Lead in San Francisco to manage escalations, improve team operations, and partner with product and engineering to enhance customer outcomes.

Photo of the Rise User
Posted 7 days ago

Provide technical, customer-facing support for workforce management SaaS—troubleshooting integrations, advising customers, and feeding product insights back to engineering.

Photo of the Rise User

Nextech is hiring a remote Product Support Representative to provide timely, high-quality technical support for its healthcare software used by medical practices across the US.

Photo of the Rise User

Procore is hiring a Customer Support Representative to provide technical first-contact resolutions and exceptional customer experiences for users in the Austin area (remote within 30 miles).

Photo of the Rise User
ServiceNow Hybrid 12900 Science Drive Suite 100, Orlando, Florida, United States
Posted 7 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

Lead and scale the Account Escalation Management team at ServiceNow to resolve critical customer situations and drive cross-functional improvements.

Photo of the Rise User
Rundoo Hybrid No location specified
Posted 7 days ago
Inclusive & Diverse
Feedback Forward
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Vision Insurance
Some Meals Provided
401K Matching
Fitness Stipend
Learning & Development
Paid Time-Off
Pet Friendly
Work Visa Sponsorship

Provide expert, hands-on product and technical support for Rundoo’s ERP platform to help independent hardware and paint store customers resolve issues and adopt workflows.

Humata Health seeks a Technical Support Manager to build and lead an AI-driven support team that improves SLA performance and product feedback loops for our B2B health‑tech platform.

Employment type
Remote/Onsite
Application Type
Date Posted
Department
Work Experience
Industries
Skills
Company size
Funding
Company Culture
Benefits & Perks
Company Rating
Salary (USD)
Keywords to Exclude

How much do technical customer support jobs pay?

Below 50k*
0
0%
50k-100k*
1
100%
Over 100k*
0
0%
*average yearly salary (USD)

Top companies hiring for technical customer support jobs

Best cities to find technical customer support jobs