Sla Management Jobs
Browse 42 exciting jobs hiring in Sla Management now. Check out companies hiring such as NRI North America, Netflix, cw in Gilbert, Riverside, Columbus.
Experienced sales operations leader needed to manage a remote Sales Operations Support team, streamline quote-to-cash workflows, and ensure timely, accurate order booking for NRI North America.
Lead a lean, globally distributed Technical Operations team to ensure reliability, security, and operational excellence for Netflix Customer Service technologies.
Cushman & Wakefield is hiring a Senior Business Operations Manager to lead multi-site operations, drive financial performance, and standardize processes across national portfolios.
A seasoned Process Owner is needed to lead the end-to-end design, governance, and continuous improvement of release-related processes at ServiceNow, balancing regulatory requirements, automation opportunities, and cross-functional stakeholder alignment.
Experienced security operations leader sought to coordinate and improve GSOC functions, supervise analysts, and lead incident response for a major client at Allied Universal.
Lead and scale EliseAI’s end-user support organization to deliver fast, empathetic, and reliable service for housing and healthcare experiences at 5,000+ weekly ticket volume.
Amplify seeks an experienced Senior Project Manager to lead large-scale print and digital ELA/SLA curriculum projects on a contract basis, ensuring delivery on time and on budget.
Lead high-visibility, cross-functional efforts at Palo Alto Networks as an Escalation Manager, driving resolution and continuous improvement for customers' critical security issues.
Experienced service delivery leader needed to manage escalations, SLAs, and client relationships for FIS Core Banking operations while driving continuous improvement and client satisfaction.
AECOM seeks an experienced IT Support Manager to lead PMO service desk operations, manage a team of IT professionals, and drive asset, mobile device, and vendor management for its DWM client in Chicago.
USPack is hiring a Vendor Relations Manager to lead vendor partnerships, negotiate agreements, and optimize vendor performance across our same-day delivery operations.
Humana is hiring a Medicaid Market Development Advisor to lead Medicaid product implementation, contract compliance, performance monitoring, and cross-functional program oversight for assigned health plans.
Lead cross-functional teams and vendor networks to deliver Amplify’s Core Literacy print and digital products on a fixed-term assignment, managing schedules, budgets, and production from prototyping through publication.
Lead and scale a 24/7 technical support response team at a fast-growing deep learning infrastructure company, driving SLA performance, process improvements, and cross-team incident resolution.
Serve as the primary technical point of contact to manage cloud service onboarding projects, guide clients through implementation, and ensure timely delivery aligned with contracts and SLAs.
Lead AHEAD's Managed Security delivery team to drive SOC operations, incident response, and managed security services for enterprise clients.
Scholarship America seeks a motivated Vendor & Partnership Manager to lead contract negotiations, vendor performance, and cross-functional vendor integrations to advance its higher-education mission.
Lead and scale Opus1’s global technical support organization, owning support strategy, systems, and people to deliver outstanding customer experiences across chat, email, and ticketing.
Presbyterian Healthcare Services seeks an experienced IT vendor and service delivery manager to oversee strategic infrastructure vendors, contracts, financials, and service quality at the Rev Hugh Cooper Admin Center in Albuquerque.
Lead client relationships and service delivery for assigned accounts at a rapidly expanding BPO and CX provider, ensuring results against SLAs while driving continuous improvement and growth.
ComputerCare is seeking a detail-oriented Senior IT Asset Management Coordinator in Stockton to manage receiving, provisioning, deployments, and storage-customer asset workflows while ensuring SLA compliance.
Lead and develop TerrAscend’s Digital and E‑commerce support team to ensure fast, accurate resolution of customer and internal escalations while building scalable support processes.
Cox Automotive is hiring a Client Relationship Manager III to act as a strategic, data-driven advisor optimizing national commercial fleet maintenance operations and client relationships.
B-Stock seeks an analytical Operations Specialist to optimize listings, manage inventory allocation, and apply automation and data-driven decisions to improve recovery and velocity across buyer and seller channels.
Great American Insurance Group is hiring a Business Process Outsourcing Manager in Cincinnati to lead BPO migrations, vendor oversight, and performance management for Corporate Claims on a hybrid schedule.
AIT Home Delivery is hiring an experienced operations leader to manage station-level international freight strategy, carrier performance, and a team responsible for reliable, efficient delivery operations.
Lead circuit procurement, vendor management, SLA enforcement, and cloud interconnect initiatives to ensure resilient, cost-effective network connectivity for Lambda’s data center and cloud environments.
Experienced support leader sought to manage and scale Flywire's software support team, drive SLA performance, and coordinate cross-functional escalations for a global payments platform.
Experienced procurement leader needed to develop and execute paper and direct materials category strategies that drive cost savings, mitigate risk, and secure supply for global print operations.
Lead and scale OnMed’s field technical operations and hardware integration to ensure reliable, secure, and compliant CareStation deployments at scale.
Manage and coach the customer support team at a growing Washington, DC manufacturing firm to deliver timely, high-quality service and improve retention.
Lead sourcing, onboarding, performance management, and contracting of third-party vendors across US markets to scale Blueground’s concierge and field services.
Boeing seeks an experienced Security & Fire Protection specialist to lead threat management, badging, and site security operations at its Everett (Paine Field) site.
Fractal Analytics seeks a strategic Payer Account Manager to own payer relationships, ensure contract performance, and drive revenue growth across insurers, TPAs, and government payers.
ServiceNow is seeking a Senior Staff Support Account Manager in Austin to own support relationships, manage SLAs, and drive service excellence for high-profile enterprise customers.
Spotify is hiring a Senior Partner Manager to lead the end-to-end lifecycle and strategic performance of its global Customer Support BPO partners.
Lead service operations for iconic beverage brands by managing provider relationships, forecasting service volume and revenue, and executing strategic initiatives in a US-remote Senior Manager role.
Cushman & Wakefield is hiring a Senior Executive - Soft Services to lead onsite housekeeping, vendor management and quality control for the Centennial office.
Omnidian is hiring a Senior Salesforce Administrator (Service Cloud) to lead Service Cloud optimization, AI-enabled case automation, and support tooling to improve agent productivity and customer experience.
Lead and coordinate end-to-end cloud instance migrations for ServiceNow's US Federal customers, driving execution, customer engagement, SLA management, and automation opportunities.
Minted seeks Remote Seasonal Customer Service Shift Leads to oversee shift operations, maintain SLAs, coordinate cross-functional communication, and ensure outstanding customer experiences during the 2025 holiday season.
Mastercard is seeking a seasoned regional leader to build and manage cross-border payment network partnerships across the Americas, driving expansion, operational excellence, and regulatory alignment.
How much do sla management jobs pay?
Below 50k*
0
|
50k-100k*
0
|
Over 100k*
2
|
Top companies hiring for sla management jobs
- FIS 1
- ServiceNow 1
Best cities to find sla management jobs
