Saas Support Jobs
Browse 183 exciting jobs hiring in Saas Support now. Check out companies hiring such as ServiceRocket, Leepfrog Technologies, Camunda in Little Rock, Salt Lake City, Rancho Cucamonga.
Experienced Customer Support Engineer (Level 3) to provide advanced troubleshooting and world-class support for Docker technologies in a remote, US-based role.
Experienced technical support professional needed to troubleshoot CourseLeaf issues, manage client tickets, and drive customer success for an education-technology company in Coralville, IA.
Experienced technical support engineer needed to lead escalations, troubleshoot Java/Spring-based systems, and collaborate with engineering to resolve high-severity issues at Camunda.
Convey is seeking a Sr. Product Support Specialist to provide white-glove, technical support for enterprise customers, troubleshoot integrations and system performance, and coordinate solutions across Cloud Ops, Engineering, and Customer Success.
Flywire is hiring a Client Success Operations Associate to provide frontline technical support and operational documentation for hospitality and e-commerce customers, handling high-volume tickets and escalations.
Support Flowhub’s retail customers by diagnosing and resolving hardware and software issues across our POS ecosystem as a Technical Product Support Specialist.
Support Botrista's field and account teams by coordinating operations, triaging customer issues, and delivering data insights that drive customer success and revenue.
Customer-focused Technical Support Engineer needed to diagnose and resolve SaaS issues, work closely with engineering, and help improve product reliability at Base44 (part of Wix).
ePayPolicy is hiring a customer-focused Support Representative to troubleshoot payments-related issues, onboard customers, and deliver exceptional service across phone, email, chat, and video.
Full-Stack Software Engineer II at Samsara to build and operate scalable, customer-facing platform features using modern web and backend technologies.
Provide advanced technical support and mentorship for a fast-moving SaaS product across PST hours, troubleshooting web, email, integrations, and account workflows.
Provide frontline support for TrueLark customers by resolving inquiries, guiding product use, and escalating issues to ensure a smooth, high-quality customer experience.
Provide expert technical and customer support for a SaaS platform as a remote Tech Support Specialist working PST hours to resolve product, account, and configuration issues.
Rilla is hiring a pragmatic Legal Counsel to lead contracting and compliance efforts for its fast-growing AI-powered conversation intelligence platform based in New York City.
PayNearMe is hiring a technically-oriented Client Services Manager to lead merchant integrations, configure the payments platform, and provide ongoing technical support to enterprise clients.
Experienced technical customer success professional needed to lead onboarding, adoption, and strategic engagement for Cyera's platform across enterprise customers in a remote US role.
Polly seeks a detail-oriented Investor Operations Specialist with underwriting experience to manage investor guideline and LLPA updates, maintain content accuracy, and support escalated customer issues in a hybrid SF/Dallas environment.
Apolo is hiring a Technical Support Engineer to be the primary customer-facing triage point for its AI/ML platform, providing hands-on support and growing into MLOps/DevOps roles while working remotely on PST/EST-aligned hours.
Provide senior-level executive support and drive cross-functional programs for Attentive’s post-sale Customer Experience leadership in a hybrid, high-growth SaaS environment.
Provide fast, empathetic messaging and ticket-based support for K1x while driving improvements in AI-powered self-service and automation to reduce ticket volume.
Topline Pro is hiring a CX Enablement Manager to design onboarding, training, documentation, and coaching programs that scale consistent, high-quality experiences across Support, Success, and Onboarding teams.
Pearl Talent seeks a Revenue Operations Associate to maintain CRM/data integrity, support client platform setups, and streamline workflows for an AI SaaS in commercial real estate — fully remote (CST hours).
Equip is hiring an IT Support Analyst II to provide hypothesis-driven, security-aware technical support for a fully remote clinical and corporate workforce across endpoints, identity, and networking.
AI Acquisition is hiring a remote Senior Customer Support Engineer / Lead to manage technical support, build documentation, and drive product enhancements from user feedback.
Provide proactive, technical, multi-channel support and advocacy for Docebo's Premium customers, ensuring timely resolution, strong relationships, and continuous service improvement.
Docebo is hiring a Technical Support Analyst to troubleshoot customer issues and deliver exceptional SaaS support across phone, chat, and ticketing channels.
TrueDialog is hiring an in-office Customer Support Specialist in Austin, TX or Southfield, MI to provide expert frontline support, onboarding, and troubleshooting for its enterprise SMS platform.
Handshake AI is hiring a contract Support Specialist in San Francisco to manage payments, contracts, and technical support for MOVE Fellows.
Intradiem is hiring a Director of Technical Experience to lead and scale global SaaS support operations, improving incident response, customer satisfaction, and cross-functional feedback loops.
Provide high-level administrative and operational support to the CTO at a rapidly scaling SaaS company, optimizing executive productivity and coordination across product and engineering teams.
EliseAI seeks a Director of Product Support to lead and scale technical support operations, ensuring exceptional onboarding, incident response, and voice-of-customer insights across its housing and healthcare AI products.
ServiceNow is hiring a Director of Technical Support Management to lead large-scale enterprise support operations, improve support metrics, and resolve high-impact customer escalations.
Provide responsive frontline technical support for Viz.ai’s healthcare SaaS and on-prem products, helping customers resolve issues and improving product reliability through feedback and escalation.
Sensor Tower is hiring a Customer Support Specialist to provide technical, data-informed support to customers and internal teams while surfacing product feedback to improve the platform (official title: Customer Support Manager).
Ashby is seeking a technically strong Product Support Specialist to deliver deep B2B support and complex integration troubleshooting on a Sunday–Thursday Pacific time schedule.
Provide empathetic, technically savvy customer support across Aircall’s platform for North America customers, resolving issues and escalating complex cases to internal teams.
Lead the design and continuous optimization of Vanta’s chatbot and internal Copilot to increase AI-driven resolution rates, accuracy, and customer satisfaction.
Support platform operations and enablement for MARLO Sales, driving usability, documentation, and cross-functional execution to improve sales efficiency and customer outcomes at Alcon.
Viz.ai is hiring a remote Technical Support Specialist to provide frontline technical assistance for their healthcare SaaS platform, resolve multi-channel support requests, and participate in a shared on-call rotation.
PerformYard seeks a remote Customer Success Manager to guide SaaS clients through onboarding, adoption, and ongoing success while acting as a trusted advisor.
Canary Technologies is hiring an L1 Tech Support Advocate to provide fast, empathetic first-line support and troubleshooting for hoteliers using our AI-powered platform.
Modern.ai is hiring a Customer Success Representative in Miami to own client onboarding, provide hands-on product support, and help drive retention while learning from the CEO and Head of Business Development.
Lead and scale a global Customer Experience organization at a high-growth, developer-centric SaaS company to accelerate enterprise adoption, retention, and value realization.
Sourgum seeks an experienced, player‑coach Customer Success Manager to lead CS and Support teams, drive retention and NRR, and scale customer operations at our Jersey City-based, Series A startup.
VisibleThread is hiring a US Support Lead to provide top-tier technical support, manage deployments, and help maintain security and compliance for its RFP intelligence platform in a fully remote role.
Lead Hospitable's US support team to maintain rapid live-chat response times, coach agents, and resolve technical escalations for a growing SaaS product in the short-term rental space.
Clay’s 15-month Wheel rotational program immerses technical new grads in customer support and cross-functional rotations to build product expertise and operational leadership skills.
Apollo.io is hiring an Executive Assistant to provide high-touch support to Sales and Customer Success leadership, coordinating meetings, travel, and revenue-wide initiatives across the GTM organization.
Lead Hospitable.com's US support team to deliver fast, high-quality chat support while coaching agents and handling escalations hands-on.
How much do saas support jobs pay?
Below 50k*
2
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50k-100k*
16
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Over 100k*
6
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Top companies hiring for saas support jobs
- American Express 3
- Jobgether 2
- Camunda 1
- Wix 1
- ePayPolicy 1
- More Staffing LLC 1
- Docebo 1
Best cities to find saas support jobs
- Remote 3
- Chicago 3
- Cedar Rapids 1
- Austin 1
