Saas Support Jobs
Browse 153 exciting jobs hiring in Saas Support now. Check out companies hiring such as Sourgum, Peaksware, Honorlock in Tallahassee, Springfield, Mobile.
Sourgum is hiring a hands-on Product Support Engineer to debug and permanently fix production issues, improving platform stability for our customers.
Customer Support Representative for TrainingPeaks providing technical and account support to endurance athletes and coaches across email, chat, and phone.
Honorlock is hiring a Support Specialist II to deliver remote, technical customer support and troubleshooting for administrators and test-takers in a 24/7 proctoring environment.
Go1 is hiring a Marketing Content & Social Producer to create compelling short-form content and multimedia social assets that amplify brand storytelling and support executive visibility across social channels.
Provide technical support and act as the primary district IT liaison for an AI-driven K-3 tutoring platform while working remotely from California.
Provide dedicated technical support and act as the district IT liaison for an AI-powered K-3 literacy tutoring platform while based in New Mexico.
Oomnitza is hiring a Technical Support Analyst (East Coast remote) to provide deep API and integration troubleshooting, escalate incidents, and drive excellent customer outcomes.
Canopy is hiring an Accounting SME Sales Engineer to deliver tailored demos and technical validation that help accounting firms see the value of our practice management platform.
Provide phone and ticket-based product support, deliver training, and collaborate with sales and product teams to drive customer success for Nelnet's education-focused solutions.
Topline Pro is hiring a Customer Success Associate to provide empathetic, fast customer support and help scale a high-impact product for service businesses.
Join Radius Telematics as a bilingual Customer Support Representative to troubleshoot telematics products, resolve customer issues, and contribute to a high-quality support experience.
ServiceNow is hiring a Senior Manager to lead Account Escalations for AMS, overseeing escalation response, stakeholder communication, and team performance to protect customer success.
A technically curious Platform Support Analyst needed to resolve complex SaaS issues, run SQL/log investigations, and support enterprise insurers across North America.
Lead TechOps for 1Password's Customer Experience organization, driving systems integration, automation, analytics, and incident readiness to improve operational performance and customer outcomes.
Support Commure’s Customer Success operations in a hybrid Mountain View role, coordinating cross-functional workstreams, producing customer-facing resources, and resolving support issues to drive adoption and retention.
Provide technical support for the Alio/LINQ ERP suite to K‑12 customers, resolving issues, documenting cases, and creating training materials in a remote support role.
Provide tier‑1 customer support for Veracross’s VC Pay and accounting products, resolving payment and configuration issues for school administrators and end-users in a remote, customer-focused role.
LINQ is hiring a Customer Support Specialist — Nutrition to provide technical support and exceptional service to K12 customers using our nutrition product suite.
Support Account Directors by owning operational workflows, reporting, and QA as a Customer Operations Specialist working remotely during U.S. CST business hours.
Cengage is looking for a Customer Success Account Specialist to lead district onboarding, troubleshoot integrations, and drive usage and renewals for its digital education platforms.
Provide timely, empathetic first-level customer support for Vector Solutions' web products via phone, email, and chat while troubleshooting issues and contributing to the knowledge base.
Radformation is hiring a Regional Account Manager to grow adoption of its radiation oncology automation software across a US territory through field sales, demos, and strategic account management.
Modern Campus seeks an organized Implementation Coordinator to manage and support client rollouts of its Student Engagement products in a remote, client-facing role.
Lead Fantasy’s IT function as the single-owner of technology operations, driving security, reliability, compliance, and excellent end-user support for a distributed US/Canada workforce.
Lead and grow Evolv’s Level 1 Technical Support team to deliver exceptional, scalable frontline support for our weapon-detection systems and analytics platform.
Solidroad is hiring a Product Support Specialist to troubleshoot customer issues, coordinate escalations with Product/Engineering, and turn support data into product improvements at our San Francisco HQ.
Help turn trial users into happy customers as a remote Sales Support Representative at Connecteam, engaging prospects, demonstrating value, and routing qualified opportunities to the sales team.
Abnormal AI seeks an experienced Customer Escalation Manager to lead de-escalations for strategic cybersecurity customers and align cross-functional teams to resolution.
Provide technical, customer-facing support for workforce management SaaS—troubleshooting integrations, advising customers, and feeding product insights back to engineering.
Procore is hiring a Customer Support Representative to provide technical first-contact resolutions and exceptional customer experiences for users in the Austin area (remote within 30 miles).
Lead and scale the Account Escalation Management team at ServiceNow to resolve critical customer situations and drive cross-functional improvements.
Provide expert, hands-on product and technical support for Rundoo’s ERP platform to help independent hardware and paint store customers resolve issues and adopt workflows.
Humata Health seeks a Technical Support Manager to build and lead an AI-driven support team that improves SLA performance and product feedback loops for our B2B health‑tech platform.
Fleetio seeks an Associate Customer Support Specialist to deliver exceptional tier 1 technical support and product guidance to users of its fleet management platform.
Technical, customer-facing engineer needed to own incident triage and long-term fixes for an enterprise SaaS product used by global organizations.
Shippeo is hiring a hands-on Customer Success Manager in Chicago to drive adoption, retention, and expansion across American enterprise accounts through strategic engagement and technical support.
Customer Success Manager to lead post-listing relationships with municipal customers, improve seller outcomes, and build scalable success playbooks at a fast-growing, YC-backed marketplace.
Lead and scale a global, AI-enabled Customer Support organization for a high-growth AI platform, combining hands-on escalation handling with strategic team and process development.
Chowbus is seeking a bilingual AP FinOps Analyst to manage accounts payable, vendor and contract administration, and provide FinOps analysis to improve cost accountability and reporting.
Lead Peppr’s operational growth and scalability as Senior Director of Operations, overseeing Customer Success, Support, Implementation, and Business Operations to drive efficiency and exceptional customer experiences.
Rentable seeks a detail-oriented Customer Support Specialist to provide technical, empathetic support for Apartment IQ users across email, chat, and virtual meetings while collaborating with implementation, product, and engineering teams.
Rentable seeks a Daylight Customer Support Specialist to diagnose technical and data issues, support onboarding, and ensure reliable integrations for multifamily customers using its revenue management platform.
Mitratech seeks a Technical Support Representative I to deliver timely, customer-focused support for its HR and compliance SaaS platform across phone, email, and chat.
Experienced Executive Administrative Assistant needed to support the CRO and leadership at Emplifi in a remote, North America-based role focused on calendar management, executive support, travel coordination and cross-functional communication.
Support and resolve account and licensing challenges across Salesforce and license systems to ensure customers have accurate access and a smooth experience with Magnet Forensics.
Bumble is seeking a Support Operations Specialist (German or French) in Austin to own Tier 2 technical and product escalations, troubleshoot issues, and partner with Product and Engineering to improve member experience.
Lead the product vision and roadmap for ServiceNow's agentic AI-driven self-service and internal support platforms to create seamless, proactive customer and employee experiences.
Zscaler seeks a Technical Support Engineer to provide customer-facing troubleshooting and operational support for its security cloud, working Eastern or Pacific Time.
Bluesight is hiring a Technical Project Manager to manage escalated customer issues, coordinate cross-functional technical efforts, and drive projects that enhance product and customer outcomes.
Experienced Technical Support Engineer needed to troubleshoot cloud and hardware issues, manage incidents, and drive solutions across Product and Engineering for a fast-scaling safety-technology company.
How much do saas support jobs pay?
Below 50k*
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50k-100k*
10
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Over 100k*
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Top companies hiring for saas support jobs
- Jobgether 4
- Instanda 1
- Procore Technologies 1
- Rentable 1
- Accela 1
- Flock Safety 1
- Smarsh 1
