Response Support Jobs

Lead WCK’s global 24x7 Response Support platform, overseeing the Knowledge Management System, omnichannel helpdesk, and AI-enabled operations to support frontline teams worldwide.

Support NOAA’s Emergency Response Division as a Program Coordination Specialist managing document systems, internal communications, and incident logistics on a hybrid schedule.

Thumbtack is hiring a Trust and Safety Incident Operations Specialist to independently manage escalated incidents, resolve complex user disputes, and help maintain a safe platform experience.

Lead and develop a high-performing CX team at ShipMonk to improve CSAT, reduce response time, and drive operational excellence for merchant support.

Dun & Bradstreet is hiring a Principal Support Engineer to lead production operations and provide L2/L3 support for a mission-critical platform running in GCP.

Palo Alto Networks is hiring a Manager, Technical Customer Support (Cloud) in Plano, TX to lead a high-touch support team delivering escalations, post-incident reviews, and strategic customer engagement.

Bumble Inc. is hiring an Enforcement Appeals Specialist in Austin to review appeals, enforce community policies, and provide trauma-informed support for safety-related cases.

Halcyon, a remote-native ransomware-focused security startup, is hiring a Senior Technical Support Engineer to manage high-severity escalations and resolve complex Windows, Linux, and macOS issues for enterprise customers.

Inclusive & Diverse

Mission Driven

Work/Life Harmony

Diversity of Opinions

Friends Outside of Work

Empathetic

Collaboration over Competition

Fast-Paced

Transparent & Candid

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Learning & Development

401K Matching

Paid Time-Off

WFH Reimbursements

Paid Holidays

Equity

Flex-Friendly

Support developers worldwide as a Support Engineer I at Replit, troubleshooting product issues, maintaining support systems, and improving our knowledge base.

3E is hiring a detail-oriented Hazardous Materials Call Center Support Specialist to deliver timely remote guidance on spill response and hazardous waste management for clients across authorized U.S. states.

Wynn Las Vegas is hiring a Crisis Management Specialist to provide administrative, analytical, and program support for preparedness, response, and recovery operations within the CMR division.

Provide fast, friendly technical support for Supabase users by triaging tickets, assisting with incidents, and helping improve developer experience across our globally distributed, remote team.

Join Glide as the founding Customer Success Engineer to build our technical support function from the ground up and serve as the technical voice of our customers.

Support Florida Poly’s Security Operations Center as a student worker monitoring alerts, triaging incidents, and assisting with SIEM/EDR tools and SOC operations.

Provide night-shift technical support for Prepared’s public-safety platform, triaging real-time alerts and helping 911 partners resolve issues quickly and professionally.

Inclusive & Diverse

Empathetic

Collaboration over Competition

Growth & Learning

Transparent & Candid

Medical Insurance

Dental Insurance

Mental Health Resources

Life insurance

Disability Insurance

Child Care stipend

Employee Resource Groups

Learning & Development

Lead enterprise integration resiliency and incident response as Director, Software Engineering at American Express to ensure high availability and rapid recovery for critical digital customer channels.

Senior operations leader needed to manage DSNY’s Bureau of Motor Equipment, overseeing fleet procurement/maintenance, emergency response, budgeting, and staff across the agency.

Node.Digital is hiring a TEN Help Desk Technician to deliver first-level help desk support and assist with incident response and lab operations for a government cyber program in Arlington, VA.

Constellation, a leading AI safety research hub in Berkeley, is looking for an IT Lead to oversee enterprise network and security operations full-time on site.

Peraton is recruiting an Associate for IT Desktop Administration to support cybersecurity initiatives and desktop Windows platform administration in a critical national security environment.

Serve as a Chaplain PRN at CommonSpirit Health Mountain Region, providing compassionate pastoral care to patients and families in urgent and routine situations.

Support Engineer-Level 2 role at Smile Digital Health involves designing, implementing, and supporting healthcare data platform software in a remote setting.

Support CORE's Relief Compass software deployments as a remote Implementation Specialist guiding clients from setup through go-live.

Join Jonas Software as an IT and DevOps Specialist to drive cloud infrastructure automation and provide essential IT support within a leading enterprise software company.

Experienced Senior Palo Alto Networks Support Engineer needed at AHEAD to deliver expert-level support and drive customer success within a dynamic partner ASC program.