Enterprise Support Jobs

Mission Driven

Inclusive & Diverse

Take Risks

Collaboration over Competition

Growth & Learning

As a Senior Technical Support Engineer at Verkada’s San Mateo HQ, you will troubleshoot complex network, hardware, and software issues for enterprise customers and collaborate with engineering to drive product improvements.

TP-Link is looking for a technology-driven Technical Support Engineer to deliver first-line SMB/Enterprise network support across North America via phone, chat, and email.

Sell Elsevier's clinical performance and nurse education solutions to hospitals and health systems across an assigned territory (remote, Arizona-based) while building strategic account plans and exceeding revenue targets.

Act as the go-to technical hero for enterprise customers by troubleshooting complex cloud-native environments and driving improvements across support, tooling, and documentation in a remote-first, high-growth company.

Experienced Programmer II needed to develop, test, and maintain enterprise administrative systems for a college, providing Tier II support and meeting required certifications.

Decagon is hiring an experienced, technically savvy Agent Success Manager to be a founding member of its Agent Success team, driving enterprise deployments and adoption from our NYC office.

Drata seeks an experienced Senior Director of Customer Support to scale global support operations, implement AI-driven automation, and maintain enterprise-grade response, reliability, and customer satisfaction.

Empathetic

Collaboration over Competition

Growth & Learning

Passion for Exploration

Fast-Paced

Startup Mindset

Diversity of Opinions

Rise from Within

Provide technical, Spanish-language enterprise support for Figma's largest customers, managing escalations and partnering cross-functionally to improve product and processes.

Shape Meilisearch’s customer success operations as the Founding Customer Success & Experience Manager, owning enterprise relationships and building data-driven CSX processes.

Lead cross-functional Product Integrity and Trust programs to reduce misuse, strengthen customer experiences, and deliver measurable business impact for LinkedIn's Trust & Consumer Support function.

Maven is hiring a Customer Support Manager to design scalable support operations and manage enterprise customer workflows across its remote, high-growth edtech marketplace.

Inclusive & Diverse

Transparent & Candid

Mission Driven

Collaboration over Competition

Empathetic

Social Impact Driven

Rise from Within

Work/Life Harmony

Maternity Leave

Paternity Leave

Family Coverage (Insurance)

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time-Off

Notion seeks a seasoned Head of Support, AMER to lead and scale a high-performance regional support organization, set the AMER operating model, and drive cross-functional initiatives that improve both agent and customer outcomes.