Customer Lifecycle Jobs

Lead lifecycle and subscription retention for LOLA & QRxLabs, using email and SMS strategy, data analysis, and testing to increase repeat purchase and decrease churn for these DTC consumer brands.

Allego seeks a hands-on Customer Solutions Enablement Manager to build scalable post-sale enablement programs that equip Customer Success and Sales Engineering teams to drive customer adoption and growth.

Lead business operations to turn growth into clear financial forecasts, cost models, and scalable processes at an early-stage robotics company.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Holidays

Paid Time-Off

Samsara seeks a Senior Business Operations Analyst to design renewal lifecycle processes, translate telemetry into risk signals, and implement Salesforce-driven automation to boost renewals effectiveness.

ComputerCare is hiring an Account Manager — Education to manage K–12 device repair operations and cultivate relationships with school IT leaders to ensure reliable technology for students.

Agiloft seeks a results-driven Commercial Account Manager to manage a portfolio of commercial SaaS customers, drive renewals and expansion, and serve as a trusted advisor on CLM and AI-enabled contract solutions.

Thomson Reuters seeks an experienced Customer Success Manager—Digital Programs to build and scale data-driven, multi-channel adoption programs that increase customer engagement and business outcomes across its B2B product portfolio.

Lead lifecycle and CRM efforts at Mars Men to increase LTV and reduce churn through data-driven email and SMS retention programs.

CDW is hiring a Sr. Support Services Advisor to build trusted customer relationships and drive value realization, retention, and upsell across strategic accounts using proactive account management and cross-team coordination.

Western Digital is hiring an experienced Account Representative to own strategic accounts, coordinate cross-functional teams, and drive revenue and product lifecycle activities from the Seattle office.

Inclusive & Diverse

Empathetic

Mission Driven

Growth & Learning

Medely is hiring a Lifecycle Marketing Manager to design and execute data-driven B2B lifecycle programs that increase customer engagement, retention, and expansion for healthcare facility clients.

On The Stage seeks an experienced Product Manager to lead roadmap definition and execution for its SaaS ticketing and live-event platform serving theatre and live-arts producers.

Customer-facing Project Manager sought to manage pre-install homeowner communication and retention for a US solar provider, ensuring schedules stay intact and cancellations are prevented.

Lead CRM strategy and execution at Forward Financing by building sophisticated HubSpot-based lifecycle journeys, driving personalization and A/B testing to grow engagement, conversions, and funding volume.

IDT is hiring a Senior Customer Lifecycle Analyst to lead marketing-tech architecture and analytics for lifecycle campaigns using Braze, Amplitude, and the data warehouse to drive personalization and retention.

Hazel Health is seeking a data-driven Customer Engagement Platforms Manager to own Gainsight and lead customer engagement strategy and data governance for its pediatric mental-health services.

Experienced loyalty strategist wanted to lead program design, data-driven insights, and client-facing delivery for enterprise clients at Kobie in a remote-friendly role.

Lead the design and rollout of lifecycle frameworks, enablement curricula, and renewal playbooks that increase product adoption and revenue retention for UpGuard’s growing B2B SaaS customer base.

Prosper seeks a hands-on Lifecycle Marketing Specialist to build and optimize email, push, and SMS campaigns (Iterable preferred) that improve customer experience and retention.

SynMax is hiring a product-focused Marketing Specialist to drive feature marketing, lifecycle campaigns, and customer engagement for the THIEA platform.

A technical, strategic Customer Success Manager is needed to own enterprise account lifecycles, drive adoption and expansion, and act as the trusted technical advisor for cloud and DevOps-focused customers while working remotely from Washington.

Lead Viome's lifecycle and retention strategy to drive customer lifetime value and deepen engagement through data-driven, personalized CRM and subscription experiences.

Lead Lovable’s community and customer advocacy strategy to drive adoption, expansion, and measurable business impact for a high-growth platform.

A strategic, execution-oriented Customer Enablement Manager is needed to design scalable post-sale onboarding and adoption programs and equip GTM teams with the playbooks and resources to drive retention and expansion.

At Jasper, the Digital Customer Success Manager will design and execute data-driven, scalable digital programs to increase adoption, drive value realization, and create expansion paths across the customer base.

Vuori seeks a Sr. CRM Analyst to drive retention strategy and optimize customer lifecycle performance for its DTC ecommerce business through data analysis, experimentation, and dashboarding.