Product Manager

On The Stage is an all-in-one online SaaS platform designed for school, community, and independent theatre makers by theatre professionals with real experience in the tech industry.

We make Broadway caliber technology tools to help live arts producers achieve their creative and financial goals.  Our end-to-end SaaS platform includes a comprehensive online ticketing system, public-facing promotional portals, adaptable audience engagement features, live capture and streaming software, and best-in-class support. Our customers produce and manage live and virtual events, increase ticket sales, save time, and elevate the stature of their program with their audience and in the community.  Over 900 venues have sold over 800,000 tickets via our platform. 

We were founded a Tony Award winning producer and serial tech entrepreneurs with multiple $8 figure exits between them and funded by a group of angel investors experienced in both tech and the Arts who are focused on empowering theatre markers with great technology.

We believe:

• Creativity thrives when artists and educators have the resources they need.

• Live Art is most successful in a sustainable environment of mutual appreciation and exchange with its audience.

• Everyone deserves access to the tools and support they need to bring their visions into the world.

We’re in the business of technology, but in service to the arts. For more information about On The Stage, visit: www.OnTheStage.com .

The ideal candidate can expect the following:

Responsibilities

• Define and actively manage product requirements and communicate with the engineering team to ensure clarity and quality of deliverables.

• Be accountable for the prioritization and execution of your product roadmap in collaboration with business.

• Partner with key stakeholders across our company and our customers to capture detailed requirements, test hypotheses, and enable adoption and support.

• Execute launch plan (including pre and post-launch testing, internal training, customer comms, support processes) in conjunction with product marketing, sales, customer success and operations.

• Integrate and create qualitative and quantitative research, product analysis and market insights into product requirements, roadmaps and strategies.

• Continuously deepen customer insight and empathy to understand the relevant pains and gains associated with their jobs and identify opportunities for value creation.

How You Will Execute the Role

• Communicate project status and timelines effectively to both internal and external stakeholders on a regular basis. 

• Conduct regular meetings with the Development and Leadership team to discuss deployments in the past month, ongoing projects and future considerations.

• Monitor, respond to and interpret product feedback in our product insights repository (Asana).

• Work daily with the development team in all phases of product development: ideation, design, development, and product rollout.

• Creation and maintenance of documentation, project plans, guides, and tutorials.

• A minimum of 5-7 years in product management experience, or related role.

• Strong problem solving skills.

• Proven ability to work cross-functionally, collaborate, influence and work as part of a team.

• Proven track record of managing all aspects of a successful product throughout its lifecycle.

• Experience in prioritizing feature requests and challenging institutional thinking.

• Solid technical background with understanding and/or hands-on experience in software development and web technologies.

• Good eye for user experience and a good understanding of wireframing, user interaction and visual design.

• Excellent written and verbal communication skills.

• Experience with Asana, ProductPlan, and Miro is a plus.

• Deftly navigating a path down the middle between business and technology to find the best win/win solution.

• Bachelors or Masters in Computer Science or Business Management, or Related Field

• Bonus if you have a background in or a strong interest in the Performing Arts Industry and/or a box office, ticketing or a related live event space.

This is a full time job with competitive salary + benefits, including 401K. Compensation is competitive. Equity may be available. Some nights/weekends may be required as needed.