Customer Escalations Jobs
Browse 27 exciting jobs hiring in Customer Escalations now. Check out companies hiring such as Amat, Wiz, Inc., GoFundMe in Richmond, Cape Coral, Amarillo.
Lead and grow a regional Field Service team at a global semiconductor equipment leader, managing startups, warranties, service agreements, and customer satisfaction while driving operational and financial results.
Lead and grow a Solutions Support Engineering team to deliver world-class technical support for Wiz's cloud security platform while driving automation, knowledge, and escalation improvements.
Lead GoFundMe’s Americas Customer Care team, managing leaders and regional operations to drive customer-first outcomes and operational excellence in a remote-friendly role.
GoodLeap is hiring a Manager, Resolution Strategy to lead escalation management, ensure compliant resolution of high-risk complaints, and partner cross-functionally to reduce account-level risk and improve customer experience.
Prosper is seeking a detail-oriented Complaints Specialist to manage complaint intake and resolution, perform analytics, and drive continuous improvements in a hybrid operations team.
TP is hiring an onsite Temporary Customer Experience Senior Specialist in Port Saint Lucie to coach agents, improve performance and support escalations through structured training and monitoring.
Care Account Operations Advisor supporting account maintenance, billing/tax QA, and escalations for Toast’s restaurant platform in a hybrid role based in Boston or Omaha.
Lead a seasonal, in-person call center team at Education at Work supporting QuickBooks Live customers by coaching agents, managing quality and schedules, and resolving escalations.
Experienced technical support engineer to troubleshoot SQL, templating languages, and cloud data platforms while educating customers and collaborating with engineering and product teams.
Support Walmart's risk and customer experience by investigating escalations, resolving account issues, and preventing loss as a Contact Center Resolution Specialist.
Serve as the frontline technical expert for a remote US-based SaaS partner, resolving SQL, templating, and cloud-data issues to drive customer success.
Serve as a subject matter expert handling escalated borrower inquiries for Upstart’s Columbus-based team, resolving complex pre-origination issues across phone and email while supporting vendor partners.
Lead Bank is hiring a Call Center Manager in Kansas City to manage daily call center operations, coach specialists, handle escalations, and drive service and compliance excellence for both direct clients and BaaS partner end-customers.
Lead and grow a high-performing Solutions Architect team across North America while acting as the SME for LMS, EHS, and CMS platforms in a fast-moving SaaS environment.
Checkr is hiring a Senior Compliance Support Specialist to resolve complex compliance issues for enterprise customers and help shape best-in-class support processes.
Keeper Security is seeking an experienced Escalations Engineer to own and resolve the most complex enterprise support cases for its privileged access management platform in a fully remote role.
Agiloft is hiring a Principal Technical Support Engineer to lead high-impact escalations, build support tooling and knowledge, and enable the team to deliver faster, higher-quality outcomes for CLM customers.
Lead evening field operations as the Account Compliance Manager, ensuring service quality, contractor performance, and client satisfaction across multiple sites.
ServiceNow is hiring a Senior Account Escalation Manager to lead critical account recoveries by driving get-well plans, coordinating technical and business stakeholders, and restoring customer satisfaction.
Work remotely as a Retail Operations Coordinator for a fast-growing e-bike startup, coordinating schedules, resolving escalations, and ensuring consistent store operations.
Support and stabilize retail operations for a fast-scaling e-bike startup by coordinating schedules, resolving escalations, and monitoring store quality on a remote, full-time schedule.
Senior technical escalation engineer focused on diagnosing and resolving high-impact performance and scalability issues across ServiceNow deployments while advising large customers and internal stakeholders.
ServiceNow is hiring an Analyst, Success Advocate to manage customer portfolios, drive product adoption with targeted campaigns and Success Plays, and ensure escalations are resolved quickly to deliver measurable business outcomes.
Provide compassionate remote patient support for a mission-driven mental healthcare company, handling sensitive inquiries, escalations, and coordination with clinical teams to ensure timely, thoughtful resolution.
Quench seeks a Hybrid Account Manager for its Rapid Response Team to resolve escalated customer issues, protect retention, and improve regional customer satisfaction and KPI performance.
Samsara is hiring a Senior Escalations Program Manager to own P1/P2 incident resolution, improve escalation workflows, and lead cross-functional initiatives that reduce MTTR and systemic issues.
Samsara is hiring experienced Customer Support Specialists to manage complex, multi-channel customer issues and escalations for its Connected Operations Cloud customers across the US.
How much do customer escalations jobs pay?
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50k-100k*
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