Browse 20 exciting jobs hiring in Contact Center Manager now. Check out companies hiring such as Jerry.ai, Aledade, Penske Truck Leasing in Cape Coral, Reno, Laredo.
Lead and elevate a high-volume inbound contact center team at Jerry.ai by driving performance, coaching agents, and implementing data-driven operational improvements.
Lead and scale frontline contact center performance at Jerry.ai by driving accountability, coaching, and data-driven process improvements across sales and service teams.
Lead end-to-end implementations of CCaaS and AI-powered patient engagement solutions at a remote-first healthcare technology company focused on improving primary care.
Experienced contact center leader needed to manage staffing, operations, reporting, and service recovery for a federal contact center, ensuring efficient, courteous, and compliant service delivery.
Level AI seeks an experienced Technical Account Manager to be the primary technical contact for enterprise customers and drive adoption of its AI-powered contact center platform.
Resultant seeks a Customer Success Manager (remote, US) to lead Cisco UCCE migrations and Google CCAI integrations for public sector contact center clients while managing delivery, compliance, and stakeholder relationships.
HMA is hiring an experienced Customer Care Manager to lead and develop a high-performing call center team, improve processes and systems, and drive service excellence across the organization.
Lead product strategy and execution at Level AI to advance AI-native customer experience products as a Senior/Principal Product Manager.
Lead Technical Account Manager needed to provide expert technical resolution and strategic account leadership for NICE’s largest enterprise customers.
Hopin is hiring a Customer Success Manager to serve as a strategic advisor for enterprise customers in Colorado, driving adoption, ROI, and long-term engagement with its cloud platform.
Lead and develop a high-performing medical billing contact center team to ensure compliant, efficient billing operations and exceptional patient experience for Amazon Healthcare.
Lead and coach an onboarding team to deliver frictionless broker and policyholder onboarding while driving process improvements, compliance, and collaboration across Sales and operations.
ProSidian is hiring an experienced Contact Center Manager to lead customer service operations and performance optimization for government and public services clients based in Charlotte, NC and the Mid-Atlantic region.
Lead the evolution of Cardless’s customer operations, building processes, tools, and training that let agents deliver exceptional, hospitality-focused service at scale.
NICE is hiring a Principal Technical Account Manager to provide expert technical resolution and strategic account leadership for the company’s largest, most complex customers.
BILL is hiring a Senior Manager, Quality Assurance to lead the transformation of QA into a strategic, data-driven function across in-house and BPO contact center operations in Draper, UT.
Lead and scale Inspiration Mobility’s Driver Contact Center and support operations to deliver a seamless, data-driven support experience for fleet drivers across our EV services.
Lead and develop the Member Services team at Instructure to optimize support operations and deliver exceptional service to higher-education and K12 customers of Parchment.
Lead the Life & Annuity Contact Center operations at DXC Technology, managing teams and driving service excellence for top insurance clients.
MCI seeks an experienced Contact Center Quality Assurance Manager to lead QA initiatives and ensure operational excellence in their BPO environment.
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