Technical Support (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Support in United States.

This role provides specialized technical support in a high-security, mission-critical environment. The Technical Support professional will maintain and manage classified and sensitive information systems, ensuring operational readiness and compliance with security protocols. You will provide guidance, training, and analytic support to personnel, facilitating accurate and timely intelligence outputs. The position emphasizes precision, discretion, and collaboration with multidisciplinary teams, enabling the delivery of actionable insights for strategic decision-making. Ideal candidates will thrive in a structured, high-stakes environment and enjoy translating complex technical data into clear, usable intelligence products. This is a unique opportunity to contribute directly to national security and advance your expertise in defense-related technical operations.

Accountabilities:

The Technical Support role includes hands-on system management, training, and intelligence support:

• Maintain qualifications and access to secure networks including SCIF, JWICS, and SIPRNet.
• Generate, manage, and track intelligence requirements and taskings to the National Intelligence Community.
• Oversee Coliseum application usage and provide instruction and training to personnel.
• Maintain statistical metrics on intelligence requirements and provide briefings to stakeholders.
• Manage content on intelligence SharePoint sites, ensuring current threat assessments and reports.
• Conduct in-depth research and analysis of adversary capabilities to produce actionable intelligence.
• Support Mission Qualification Training (MQT) and Program Protection Planning (PPP) courses.
• Ensure all activities comply with security protocols and handle classified information with strict adherence to guidelines.

Candidates should possess a strong technical and analytical background in defense or intelligence support:

• Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance.
• Familiarity with National Intelligence Community directives, DoD classification standards, and security protocols.
• Experience managing SIPRNet and JWICS accounts.
• Proficiency with intelligence collection processes including SIGINT, HUMINT, and Coliseum production requirements.
• Knowledge of intelligence requirements management systems and SharePoint platforms.
• Strong analytical and problem-solving skills for interpreting complex intelligence data.
• Excellent communication skills for briefings, training, and collaboration with non-technical and senior personnel.
• Experience in defense or military intelligence environments is highly advantageous.

• Competitive salary and comprehensive health, dental, and vision insurance.
• Retirement savings plan and paid time off.
• Opportunities for professional development and ongoing technical training.
• Collaborative work environment promoting innovation, integrity, and teamwork.
• Flexible work arrangements to support work-life balance.
• Recognition programs and initiatives supporting career growth and engagement.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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